New technology in buses
New technology in buses
https://m.facebook.com/simplyGNE#!/story...8829195710&id=215880875709
I've been thinking about this for a while now.
We have apps which show buses on the map and we have information like we see in the link above.
Yet we don't have anything (that I'm aware of) which feeds directly to a website or even a landing page (bear with me on the landing page info).
Using TfL or VTEC as examples, you can find out within seconds about issues or delays on the website, yet with bus operators, we have to fiddle or hunt around.
This applies for people already using a bus and because of the hub n spoke model, are possibly going to get a connecting service at some point.
Why don't operators ensure this information is easily available?
The information in the link above, could be shared as a push message, shared on a WiFi landing page or even put on the website.
I appreciate that a set of bus routes are managed differently to a set of trains on a specific line. However as seen in the example above, all buses in the Dalton Park, Murton and Seaham areas are affected.
The message put out can be as simple as that.
When the upcoming Christmas rush starts, details could be shared quite easily about the inevitable snarl ups at Team Valley or Metrocentre.
Service levels could be tiered in a 'RAG' report.
If I am travelling, I don't want to be searching various places to find out if my journey is delayed. Is it on the app? Is the app even working? Is it on twitter or fb? Do I need to chase up this information on twitter or fb? If I go to the stop, will the information be shared at the few stops with the technology to do so?
A consistent message, which is given to me at source is what I want.
I get that information when I am using the tube and I get that information when using VTEC.
I don't always get it when using the bus.
