PSV Accessibility Regulations (DDA Regulations) - at a glance
PSV Accessibility Regulations (DDA Regulations) - at a glance
But James, this hasn't just crept up and bitten operators. They've had years and years to prepare for this.
I'm neutral at whether people decide to report issues or not. I personally see no harm in dropping the operator an email and letting them know about it.
The fact remains that they're operating in the public domain, and therefore visible for everyone to see. 1000 people might not think twice, but you'll always get someone who will make a point of reporting it.