Passenger Focus
Passenger Focus
(27 Mar 2014, 3:37 pm)aureolin It still doesn't improve the number of actual responses received, does it? As I've said before, sampling techniques and PowerPoint presentations may impress a couple of suits, but it's a million miles away from the real world.
Companies need to do more to reach out to their customers, if they really value their opinions. What is your opinion on the methods I mentioned above? Or is it much more comfortable for execs to hide behind a surveying technique...
(27 Mar 2014, 3:37 pm)aureolin It still doesn't improve the number of actual responses received, does it? As I've said before, sampling techniques and PowerPoint presentations may impress a couple of suits, but it's a million miles away from the real world.
Companies need to do more to reach out to their customers, if they really value their opinions. What is your opinion on the methods I mentioned above? Or is it much more comfortable for execs to hide behind a surveying technique...