Passenger Focus

North East Buses Local Bus Scene Operations, Management & Infrastructure Passenger Focus

Passenger Focus

Passenger Focus

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Adrian

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27 Mar 2014, 6:25 pm #33

(27 Mar 2014, 6:22 pm)citaro5284 GNE do I am afraid....we have just recently had a survey for all staff from cleaners through to Senior Managers. The results have just been published to the main Go Ahead board as well as GNE Directors.

That's good to know. Why don't they shout about it like they do with Passenger Focus?

Do they give everyone the opportunity, or do they say take 7 drivers, 1 cleaner, 1 mechanic, and 1 back office member of staff and look at that as a true sample? I've went through a similar process with every company I've worked for (usually annually) and they encouraged everyone to participate. As a result, the response rate always ended up in the 80% range.

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Adrian

27 Mar 2014, 6:25 pm #33

(27 Mar 2014, 6:22 pm)citaro5284 GNE do I am afraid....we have just recently had a survey for all staff from cleaners through to Senior Managers. The results have just been published to the main Go Ahead board as well as GNE Directors.

That's good to know. Why don't they shout about it like they do with Passenger Focus?

Do they give everyone the opportunity, or do they say take 7 drivers, 1 cleaner, 1 mechanic, and 1 back office member of staff and look at that as a true sample? I've went through a similar process with every company I've worked for (usually annually) and they encouraged everyone to participate. As a result, the response rate always ended up in the 80% range.

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Messages In This Thread

RE: Go North East - Latest - by eezypeazy - 26 Mar 2014, 10:05 am

RE: Passenger Focus - by Andreos1 - 27 Mar 2014, 11:36 am

RE: Passenger Focus - by eezypeazy - 27 Mar 2014, 2:50 pm

Re: RE: Passenger Focus - by Adrian - 27 Mar 2014, 3:13 pm

RE: Passenger Focus - by eezypeazy - 27 Mar 2014, 3:18 pm

Re: RE: Passenger Focus - by Adrian - 27 Mar 2014, 3:37 pm

RE: Passenger Focus - by eezypeazy - 27 Mar 2014, 3:59 pm

RE: Passenger Focus - by Andreos1 - 27 Mar 2014, 4:32 pm

RE: Passenger Focus - by Dan - 27 Mar 2014, 5:27 pm

RE: Passenger Focus - by Andreos1 - 27 Mar 2014, 5:30 pm

RE: Passenger Focus - by Adrian - 27 Mar 2014, 6:05 pm

Re: RE: Passenger Focus - by Adrian - 27 Mar 2014, 5:00 pm

RE: Passenger Focus - by MurdnunoC - 27 Mar 2014, 5:37 pm

RE: Passenger Focus - by Adrian - 27 Mar 2014, 6:10 pm

RE: Passenger Focus - by citaro5284 - 27 Mar 2014, 6:22 pm

Re: RE: Passenger Focus - by Dan - 27 Mar 2014, 6:11 pm

RE: Passenger Focus - by Andreos1 - 27 Mar 2014, 6:25 pm

RE: Passenger Focus - by Adrian - 27 Mar 2014, 6:58 pm

RE: Passenger Focus - by Andreos1 - 27 Mar 2014, 7:28 pm

RE: Passenger Focus - by eezypeazy - 27 Mar 2014, 7:41 pm

RE: Passenger Focus - by Andreos1 - 27 Mar 2014, 7:45 pm

RE: Passenger Focus - by Adrian - 27 Mar 2014, 7:59 pm

RE: Passenger Focus - by Andreos1 - 27 Mar 2014, 9:11 pm

Re: RE: Passenger Focus - by Adrian - 27 Mar 2014, 6:25 pm

RE: Passenger Focus - by MurdnunoC - 27 Mar 2014, 6:53 pm

RE: Passenger Focus - by Andreos1 - 29 Mar 2014, 8:52 am

RE: Passenger Focus - by Andreos1 - 30 May 2014, 3:22 pm

RE: Passenger Focus - by Adrian - 30 May 2014, 6:22 pm

RE: Passenger Focus - by GuyParkRoyal - 05 Nov 2014, 3:43 pm

RE: Passenger Focus - by Adrian - 05 Nov 2014, 9:21 pm

RE: Passenger Focus - by GuyParkRoyal - 06 Nov 2014, 8:30 am

RE: Passenger Focus - by Andreos1 - 12 Mar 2015, 9:43 am

RE: Passenger Focus - by Adrian - 12 Mar 2015, 10:09 am

RE: Passenger Focus - by Dan - 12 Mar 2015, 3:30 pm

RE: Passenger Focus - by Adrian - 12 Mar 2015, 5:37 pm

RE: Passenger Focus - by Adrian - 09 Apr 2016, 11:24 pm

Passenger Focus - by Adrian - 09 Apr 2016, 11:43 pm

RE: Passenger Focus - by Andreos1 - 15 Sep 2016, 9:14 am

RE: Passenger Focus - by Adrian - 15 Sep 2016, 2:06 pm

RE: Passenger Focus - by Andreos1 - 15 Sep 2016, 3:04 pm

RE: Passenger Focus - by Andreos1 - 20 Feb 2017, 6:43 pm

RE: Passenger Focus - by Andreos1 - 23 Mar 2017, 7:30 pm

RE: Passenger Focus - by Andreos1 - 03 May 2017, 2:38 pm

RE: Passenger Focus - by Andreos1 - 14 Mar 2018, 7:02 pm

RE: Passenger Focus - by eezypeazy - 18 Mar 2018, 8:07 am

RE: Passenger Focus - by MurdnunoC - 18 Mar 2018, 8:57 pm

RE: Go North East - Latest - by gtom - 26 Mar 2014, 10:45 am

RE: Go North East - Latest - by eezypeazy - 26 Mar 2014, 10:53 am

RE: Go North East - Latest - by Adrian - 26 Mar 2014, 12:41 pm

RE: Go North East - Latest - by Andreos1 - 26 Mar 2014, 2:58 pm

RE: Go North East - Latest - by R852 PRG - 26 Mar 2014, 3:39 pm

RE: Go North East - Latest - by Adrian - 26 Mar 2014, 4:03 pm

RE: Go North East - Latest - by eezypeazy - 26 Mar 2014, 4:23 pm

Re: RE: Go North East - Latest - by Adrian - 26 Mar 2014, 4:26 pm

RE: Go North East - Latest - by Andreos1 - 26 Mar 2014, 4:31 pm

RE: Go North East - Latest - by Davey Bowyer - 26 Mar 2014, 5:20 pm

RE: Go North East - Latest - by MurdnunoC - 26 Mar 2014, 5:25 pm

RE: Go North East - Latest - by Adrian - 26 Mar 2014, 5:28 pm

RE: Passenger Focus - by Davey Bowyer - 26 Mar 2014, 6:00 pm

RE: Passenger Focus - by Andreos1 - 26 Mar 2014, 8:11 pm