Passenger Focus

North East Buses Local Bus Scene Operations, Management & Infrastructure Passenger Focus

Passenger Focus

Passenger Focus

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Adrian

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27 Mar 2014, 6:58 pm #35

(27 Mar 2014, 6:25 pm)Andreos Constantopolous I can see exactly where you are coming from, but who are the future of bus travel?
Add to that, the abc1's, who make the company money - then look at their sample size compared to the people who don't bring money into the company.

If you were the MD an organisation, looking to grow, looking to develop and need to make money - who would you want to be consulted?
Which passengers do you want to be happy, comfortable and satisfied using your services into the future?

This is true, and I also see Dan's point, but there's always ways and means. It doesn't represent a true proportion to completely exclude them from such survey. When I was in school, we used to do research surveys for different universities from time to time. If Passenger Focus got the LEA's buy in they could get a representation from the 11-15 age group.

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Adrian

27 Mar 2014, 6:58 pm #35

(27 Mar 2014, 6:25 pm)Andreos Constantopolous I can see exactly where you are coming from, but who are the future of bus travel?
Add to that, the abc1's, who make the company money - then look at their sample size compared to the people who don't bring money into the company.

If you were the MD an organisation, looking to grow, looking to develop and need to make money - who would you want to be consulted?
Which passengers do you want to be happy, comfortable and satisfied using your services into the future?

This is true, and I also see Dan's point, but there's always ways and means. It doesn't represent a true proportion to completely exclude them from such survey. When I was in school, we used to do research surveys for different universities from time to time. If Passenger Focus got the LEA's buy in they could get a representation from the 11-15 age group.

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Messages In This Thread

RE: Go North East - Latest - by eezypeazy - 26 Mar 2014, 10:05 am

RE: Passenger Focus - by Andreos1 - 27 Mar 2014, 11:36 am

RE: Passenger Focus - by eezypeazy - 27 Mar 2014, 2:50 pm

Re: RE: Passenger Focus - by Adrian - 27 Mar 2014, 3:13 pm

RE: Passenger Focus - by eezypeazy - 27 Mar 2014, 3:18 pm

Re: RE: Passenger Focus - by Adrian - 27 Mar 2014, 3:37 pm

RE: Passenger Focus - by eezypeazy - 27 Mar 2014, 3:59 pm

RE: Passenger Focus - by Andreos1 - 27 Mar 2014, 4:32 pm

RE: Passenger Focus - by Dan - 27 Mar 2014, 5:27 pm

RE: Passenger Focus - by Andreos1 - 27 Mar 2014, 5:30 pm

RE: Passenger Focus - by Adrian - 27 Mar 2014, 6:05 pm

Re: RE: Passenger Focus - by Adrian - 27 Mar 2014, 5:00 pm

RE: Passenger Focus - by MurdnunoC - 27 Mar 2014, 5:37 pm

RE: Passenger Focus - by Adrian - 27 Mar 2014, 6:10 pm

RE: Passenger Focus - by citaro5284 - 27 Mar 2014, 6:22 pm

Re: RE: Passenger Focus - by Dan - 27 Mar 2014, 6:11 pm

RE: Passenger Focus - by Andreos1 - 27 Mar 2014, 6:25 pm

RE: Passenger Focus - by Adrian - 27 Mar 2014, 6:58 pm

RE: Passenger Focus - by Andreos1 - 27 Mar 2014, 7:28 pm

RE: Passenger Focus - by eezypeazy - 27 Mar 2014, 7:41 pm

RE: Passenger Focus - by Andreos1 - 27 Mar 2014, 7:45 pm

RE: Passenger Focus - by Adrian - 27 Mar 2014, 7:59 pm

RE: Passenger Focus - by Andreos1 - 27 Mar 2014, 9:11 pm

Re: RE: Passenger Focus - by Adrian - 27 Mar 2014, 6:25 pm

RE: Passenger Focus - by MurdnunoC - 27 Mar 2014, 6:53 pm

RE: Passenger Focus - by Andreos1 - 29 Mar 2014, 8:52 am

RE: Passenger Focus - by Andreos1 - 30 May 2014, 3:22 pm

RE: Passenger Focus - by Adrian - 30 May 2014, 6:22 pm

RE: Passenger Focus - by GuyParkRoyal - 05 Nov 2014, 3:43 pm

RE: Passenger Focus - by Adrian - 05 Nov 2014, 9:21 pm

RE: Passenger Focus - by GuyParkRoyal - 06 Nov 2014, 8:30 am

RE: Passenger Focus - by Andreos1 - 12 Mar 2015, 9:43 am

RE: Passenger Focus - by Adrian - 12 Mar 2015, 10:09 am

RE: Passenger Focus - by Dan - 12 Mar 2015, 3:30 pm

RE: Passenger Focus - by Adrian - 12 Mar 2015, 5:37 pm

RE: Passenger Focus - by Adrian - 09 Apr 2016, 11:24 pm

Passenger Focus - by Adrian - 09 Apr 2016, 11:43 pm

RE: Passenger Focus - by Andreos1 - 15 Sep 2016, 9:14 am

RE: Passenger Focus - by Adrian - 15 Sep 2016, 2:06 pm

RE: Passenger Focus - by Andreos1 - 15 Sep 2016, 3:04 pm

RE: Passenger Focus - by Andreos1 - 20 Feb 2017, 6:43 pm

RE: Passenger Focus - by Andreos1 - 23 Mar 2017, 7:30 pm

RE: Passenger Focus - by Andreos1 - 03 May 2017, 2:38 pm

RE: Passenger Focus - by Andreos1 - 14 Mar 2018, 7:02 pm

RE: Passenger Focus - by eezypeazy - 18 Mar 2018, 8:07 am

RE: Passenger Focus - by MurdnunoC - 18 Mar 2018, 8:57 pm

RE: Go North East - Latest - by gtom - 26 Mar 2014, 10:45 am

RE: Go North East - Latest - by eezypeazy - 26 Mar 2014, 10:53 am

RE: Go North East - Latest - by Adrian - 26 Mar 2014, 12:41 pm

RE: Go North East - Latest - by Andreos1 - 26 Mar 2014, 2:58 pm

RE: Go North East - Latest - by R852 PRG - 26 Mar 2014, 3:39 pm

RE: Go North East - Latest - by Adrian - 26 Mar 2014, 4:03 pm

RE: Go North East - Latest - by eezypeazy - 26 Mar 2014, 4:23 pm

Re: RE: Go North East - Latest - by Adrian - 26 Mar 2014, 4:26 pm

RE: Go North East - Latest - by Andreos1 - 26 Mar 2014, 4:31 pm

RE: Go North East - Latest - by Davey Bowyer - 26 Mar 2014, 5:20 pm

RE: Go North East - Latest - by MurdnunoC - 26 Mar 2014, 5:25 pm

RE: Go North East - Latest - by Adrian - 26 Mar 2014, 5:28 pm

RE: Passenger Focus - by Davey Bowyer - 26 Mar 2014, 6:00 pm

RE: Passenger Focus - by Andreos1 - 26 Mar 2014, 8:11 pm