Customer Service thread
Customer Service thread
(09 Apr 2017, 7:52 pm)Adrian They've got the patter but no substance. They promised me a "full refund" on the Cityzap when I used it last year, until they found out I had a £20 group day ticket.
Don't get me wrong, I didn't expect a "full refund", but customers shouldn't be promised what can't be delivered.
(09 Apr 2017, 7:52 pm)Adrian They've got the patter but no substance. They promised me a "full refund" on the Cityzap when I used it last year, until they found out I had a £20 group day ticket.
Don't get me wrong, I didn't expect a "full refund", but customers shouldn't be promised what can't be delivered.