Customer Service thread

North East Buses Local Bus Scene Operations, Management & Infrastructure Customer Service thread

Customer Service thread

Customer Service thread

0 Vote(s) - 0 Average

Dan

Site Administrator

18,116

01 Aug 2014, 12:26 pm #75

(01 Aug 2014, 12:24 pm)AdamY Forgive my ignorance but...

Would a bus company, under normal circumstances, release this information to any member of the public?

And...

If the bus arrived back the depot, say, one minute early, would anyone notice?

Would anyone notice if a driver got back to the depot a minute late?

The running board accounts for neither.

If requested, on the grounds that it could assist determine how early a bus actually was, I'd imagine so?

If, let's say, the bus arrived back into the depot for 17:50 when it was actually due to terminate at Monkwearmouth, it would have clearly been very early... I don't know how much time the driver used to get from Monkwearmouth to Deptford, but if it was around 5 minutes, the driver should have been getting back at 17:55 rather than 17:50 in this example - and this would have been reflected by the fact the driver was operating early whilst in service. This is how it affects customers, and this is when they'd notice.

Dan

01 Aug 2014, 12:26 pm #75

(01 Aug 2014, 12:24 pm)AdamY Forgive my ignorance but...

Would a bus company, under normal circumstances, release this information to any member of the public?

And...

If the bus arrived back the depot, say, one minute early, would anyone notice?

Would anyone notice if a driver got back to the depot a minute late?

The running board accounts for neither.

If requested, on the grounds that it could assist determine how early a bus actually was, I'd imagine so?

If, let's say, the bus arrived back into the depot for 17:50 when it was actually due to terminate at Monkwearmouth, it would have clearly been very early... I don't know how much time the driver used to get from Monkwearmouth to Deptford, but if it was around 5 minutes, the driver should have been getting back at 17:55 rather than 17:50 in this example - and this would have been reflected by the fact the driver was operating early whilst in service. This is how it affects customers, and this is when they'd notice.

0 Vote(s) - 0 Average

Messages In This Thread

Customer Service thread - by Adrian - 16 Apr 2014, 8:15 pm

RE: Customer Service thread - by tyresmoke - 16 Apr 2014, 8:39 pm

RE: Customer Service thread - by R852 PRG - 18 Apr 2014, 8:47 pm

RE: Customer Service thread - by Adrian - 18 Apr 2014, 9:06 pm

RE: Customer Service thread - by R852 PRG - 18 Apr 2014, 9:10 pm

RE: Customer Service thread - by Adrian - 18 Apr 2014, 9:14 pm

RE: Customer Service thread - by R852 PRG - 18 Apr 2014, 9:15 pm

RE: Customer Service thread - by Adrian - 18 Apr 2014, 9:22 pm

RE: Customer Service thread - by R852 PRG - 18 Apr 2014, 9:27 pm

RE: Customer Service thread - by Roland Pratt - 19 Apr 2014, 1:49 pm

RE: Customer Service thread - by R852 PRG - 19 Apr 2014, 5:29 pm

RE: Customer Service thread - by Davey Bowyer - 18 Apr 2014, 9:54 pm

RE: Customer Service thread - by Adrian - 01 May 2014, 6:05 pm

RE: Customer Service thread - by Dan - 01 May 2014, 6:13 pm

RE: Customer Service thread - by Adrian - 01 May 2014, 6:37 pm

RE: Customer Service thread - by Dan - 15 May 2014, 10:35 am

RE: Customer Service thread - by Andreos1 - 01 May 2014, 9:33 pm

Re: RE: Customer Service thread - by Adrian - 15 May 2014, 2:38 pm

RE: Customer Service thread - by robisdave15 - 15 May 2014, 6:13 pm

RE: Customer Service thread - by R852 PRG - 15 May 2014, 6:15 pm

RE: Customer Service thread - by R852 PRG - 15 May 2014, 6:32 pm

RE: Customer Service thread - by Adrian - 15 May 2014, 7:17 pm

RE: Customer Service thread - by R852 PRG - 23 May 2014, 10:51 am

RE: Customer Service thread - by northern156 - 10 Jun 2014, 11:01 am

RE: Customer Service thread - by RM2186 - 10 Jun 2014, 1:32 pm

RE: Customer Service thread - by northern156 - 10 Jun 2014, 1:48 pm

RE: Customer Service thread - by RM2186 - 11 Jun 2014, 1:59 pm

RE: Customer Service thread - by northern156 - 10 Jun 2014, 2:05 pm

RE: Customer Service thread - by R852 PRG - 10 Jun 2014, 3:05 pm

RE: Customer Service thread - by Adrian - 10 Jun 2014, 3:24 pm

RE: Customer Service thread - by Jimmi - 10 Jun 2014, 4:31 pm

RE: Customer Service thread - by BJ10VUS - 10 Jun 2014, 9:27 pm

RE: Customer Service thread - by R852 PRG - 11 Jun 2014, 3:39 pm

RE: Customer Service thread - by Adrian - 11 Jun 2014, 6:12 pm

RE: Customer Service thread - by R852 PRG - 11 Jun 2014, 6:28 pm

RE: Customer Service thread - by BJ10VUS - 25 Jul 2014, 6:30 pm

RE: Customer Service thread - by Adrian - 13 Jul 2014, 9:13 pm

RE: Customer Service thread - by Michael - 13 Jul 2014, 9:19 pm

RE: Customer Service thread - by Adrian - 13 Jul 2014, 9:24 pm

RE: Customer Service thread - by Tom - 13 Jul 2014, 9:27 pm

RE: Customer Service thread - by Adrian - 13 Jul 2014, 9:29 pm

RE: Customer Service thread - by mb134 - 13 Jul 2014, 9:20 pm

RE: Customer Service thread - by Dan - 13 Jul 2014, 9:22 pm

RE: Customer Service thread - by idiot - 14 Jul 2014, 8:18 am

RE: Customer Service thread - by cbma06 - 14 Jul 2014, 9:01 am

RE: Customer Service thread - by MurdnunoC - 14 Jul 2014, 9:44 am

RE: Customer Service thread - by Dan - 14 Jul 2014, 9:47 am

RE: Customer Service thread - by MurdnunoC - 14 Jul 2014, 9:57 am

Re: RE: Customer Service thread - by Dan - 14 Jul 2014, 10:08 am

RE: Customer Service thread - by tyresmoke - 14 Jul 2014, 10:25 am

RE: Customer Service thread - by Dan - 14 Jul 2014, 10:57 am

RE: Customer Service thread - by Adrian - 25 Jul 2014, 2:23 pm

RE: Customer Service thread - by Roland Pratt - 25 Jul 2014, 2:37 pm

RE: Customer Service thread - by Adrian - 25 Jul 2014, 3:02 pm

RE: Customer Service thread - by Tom - 25 Jul 2014, 3:02 pm

RE: Customer Service thread - by R852 PRG - 25 Jul 2014, 3:19 pm

RE: Customer Service thread - by VolvoMarkII - 25 Jul 2014, 5:26 pm

RE: Customer Service thread - by R852 PRG - 25 Jul 2014, 6:45 pm

RE: Customer Service thread - by mb134 - 25 Jul 2014, 8:14 pm

RE: Customer Service thread - by Adrian - 25 Jul 2014, 9:49 pm

RE: Customer Service thread - by mb134 - 25 Jul 2014, 9:56 pm

RE: Customer Service thread - by Adrian - 25 Jul 2014, 9:48 pm

RE: Customer Service thread - by R852 PRG - 25 Jul 2014, 11:21 pm

RE: Customer Service thread - by Tom - 26 Jul 2014, 7:23 am

RE: Customer Service thread - by mb134 - 26 Jul 2014, 7:44 am

RE: Customer Service thread - by tyresmoke - 26 Jul 2014, 7:53 am

RE: Customer Service thread - by Dan - 26 Jul 2014, 8:02 am

RE: Customer Service thread - by L469 YVK - 01 Aug 2014, 4:33 pm

RE: Customer Service thread - by Adrian - 01 Aug 2014, 4:40 pm

RE: Customer Service thread - by palatine3833 - 26 Jul 2014, 8:35 am

RE: Customer Service thread - by Dan - 26 Jul 2014, 8:39 am

RE: Customer Service thread - by palatine3833 - 26 Jul 2014, 8:33 am

RE: Customer Service thread - by Adrian - 26 Jul 2014, 9:13 am

RE: Customer Service thread - by Dan - 01 Aug 2014, 11:33 am

RE: Customer Service thread - by MurdnunoC - 01 Aug 2014, 12:24 pm

RE: Customer Service thread - by Dan - 01 Aug 2014, 12:26 pm

RE: Customer Service thread - by MurdnunoC - 01 Aug 2014, 2:39 pm

RE: Customer Service thread - by Dan - 01 Aug 2014, 2:50 pm

RE: Customer Service thread - by S813 FVK - 01 Aug 2014, 3:23 pm

RE: Customer Service thread - by Andreos1 - 01 Aug 2014, 4:44 pm

RE: Customer Service thread - by Adrian - 01 Aug 2014, 4:52 pm

RE: Customer Service thread - by Andreos1 - 02 Aug 2014, 9:14 am

RE: Customer Service thread - by Drifter60 - 01 Aug 2014, 2:08 pm

RE: Customer Service thread - by Adrian - 01 Aug 2014, 1:42 pm

RE: Customer Service thread - by R852 PRG - 01 Aug 2014, 2:05 pm

Re: RE: Customer Service thread - by Dan - 01 Aug 2014, 2:09 pm

Re: RE: Customer Service thread - by Dan - 01 Aug 2014, 3:26 pm

RE: Customer Service thread - by S813 FVK - 01 Aug 2014, 3:32 pm

Re: RE: Customer Service thread - by Dan - 01 Aug 2014, 3:47 pm

RE: Customer Service thread - by Adrian - 01 Aug 2014, 4:29 pm

RE: Customer Service thread - by citaro5284 - 01 Aug 2014, 5:41 pm

RE: Customer Service thread - by Tom - 02 Aug 2014, 5:21 pm

Customer Service thread - by R852 PRG - 02 Aug 2014, 6:03 pm

RE: Customer Service thread - by Tom - 02 Aug 2014, 6:05 pm

RE: Customer Service thread - by BJ10VUS - 02 Aug 2014, 8:03 pm

RE: Customer Service thread - by Dan - 02 Aug 2014, 8:05 pm

RE: Customer Service thread - by Jimmi - 02 Aug 2014, 8:10 pm

RE: Customer Service thread - by tyresmoke - 02 Aug 2014, 8:14 pm

RE: Customer Service thread - by Roland Pratt - 03 Aug 2014, 8:36 am

RE: Customer Service thread - by Tom - 07 Sep 2014, 8:15 pm

RE: Customer Service thread - by L469 YVK - 07 Sep 2014, 9:11 pm

RE: Customer Service thread - by Adrian - 07 Sep 2014, 9:18 pm

RE: Customer Service thread - by S813 FVK - 07 Sep 2014, 9:22 pm

RE: Customer Service thread - by Andreos1 - 09 Sep 2014, 10:26 am

Re: RE: Customer Service thread - by Dan - 09 Sep 2014, 10:39 am

RE: Customer Service thread - by gtom - 09 Sep 2014, 7:54 pm

Re: RE: Customer Service thread - by Adrian - 09 Sep 2014, 8:08 pm

RE: Customer Service thread - by gtom - 09 Sep 2014, 10:40 pm

RE: Customer Service thread - by Adrian - 23 Sep 2014, 5:21 pm

RE: Customer Service thread - by Dan - 07 Oct 2014, 4:08 pm

RE: Customer Service thread - by Michael - 07 Oct 2014, 6:27 pm

RE: Customer Service thread - by Adrian - 07 Oct 2014, 7:22 pm

RE: Customer Service thread - by Dan - 07 Oct 2014, 7:25 pm

RE: Customer Service thread - by Adrian - 07 Oct 2014, 7:30 pm

Customer Service thread - by R852 PRG - 07 Oct 2014, 6:13 pm

RE: Customer Service thread - by Dan - 07 Oct 2014, 6:22 pm

RE: Customer Service thread - by Andreos1 - 13 Oct 2014, 5:16 pm

RE: Customer Service thread - by Andreos1 - 07 Nov 2014, 10:34 pm

RE: Customer Service thread - by Dan - 09 Nov 2014, 6:00 pm

RE: Customer Service thread - by Adrian - 09 Nov 2014, 7:47 pm

RE: Customer Service thread - by Andreos1 - 12 Nov 2014, 6:45 pm

RE: Customer Service thread - by Adrian - 12 Nov 2014, 8:17 pm

RE: Customer Service thread - by Dan - 12 Nov 2014, 8:47 pm

RE: Customer Service thread - by Adrian - 12 Nov 2014, 8:59 pm

RE: Customer Service thread - by Andreos1 - 12 Nov 2014, 9:13 pm

RE: Customer Service thread - by mb134 - 12 Nov 2014, 9:28 pm

RE: Customer Service thread - by Andreos1 - 12 Nov 2014, 9:38 pm

RE: Customer Service thread - by mb134 - 12 Nov 2014, 9:50 pm

RE: Customer Service thread - by Dan - 17 Nov 2014, 2:42 pm

RE: Customer Service thread - by Andreos1 - 12 Nov 2014, 10:17 pm

RE: Customer Service thread - by mb134 - 12 Nov 2014, 10:29 pm

RE: Customer Service thread - by Andreos1 - 12 Nov 2014, 10:41 pm

RE: Customer Service thread - by Adrian - 13 Nov 2014, 5:50 pm

RE: Customer Service thread - by Dan - 13 Nov 2014, 6:09 pm

RE: Customer Service thread - by Adrian - 13 Nov 2014, 6:14 pm

RE: Customer Service thread - by citaro5284 - 15 Nov 2014, 8:41 am

RE: Customer Service thread - by eezypeazy - 15 Nov 2014, 9:24 am

Re: RE: Customer Service thread - by Adrian - 15 Nov 2014, 9:29 am

RE: Customer Service thread - by Andreos1 - 29 Nov 2014, 5:32 pm

RE: Customer Service thread - by Dan - 01 Dec 2014, 5:35 pm

RE: Customer Service thread - by Adrian - 08 Dec 2014, 8:48 pm

RE: Customer Service thread - by Dan - 08 Dec 2014, 8:51 pm

RE: Customer Service thread - by mb134 - 08 Dec 2014, 9:15 pm

RE: Customer Service thread - by cbma06 - 12 Dec 2014, 6:59 pm

RE: Customer Service thread - by cbma06 - 12 Dec 2014, 7:08 pm

RE: Customer Service thread - by Jimmi - 12 Dec 2014, 8:50 pm

RE: Customer Service thread - by Tom - 12 Dec 2014, 8:51 pm

RE: Customer Service thread - by Adrian - 12 Dec 2014, 11:10 pm

RE: Customer Service thread - by Jimmi - 12 Dec 2014, 9:09 pm

RE: Customer Service thread - by Andreos1 - 13 Dec 2014, 9:15 am

RE: Customer Service thread - by mb134 - 30 Dec 2014, 3:51 pm

RE: Customer Service thread - by Dan - 30 Dec 2014, 3:57 pm

RE: Customer Service thread - by mb134 - 30 Dec 2014, 4:05 pm

RE: Customer Service thread - by Adrian - 30 Dec 2014, 4:28 pm

RE: Customer Service thread - by mb134 - 30 Dec 2014, 4:39 pm

RE: Customer Service thread - by tyresmoke - 30 Dec 2014, 9:56 pm

RE: Customer Service thread - by mb134 - 30 Dec 2014, 10:07 pm

RE: Customer Service thread - by tyresmoke - 31 Dec 2014, 7:35 am

RE: Customer Service thread - by mb134 - 31 Dec 2014, 9:39 am

RE: Customer Service thread - by Adrian - 30 Dec 2014, 4:31 pm

RE: Customer Service thread - by Andreos1 - 30 Dec 2014, 9:19 pm

RE: Customer Service thread - by mb134 - 30 Dec 2014, 9:24 pm

RE: Customer Service thread - by Adrian - 30 Dec 2014, 10:02 pm

Customer Service thread - by R852 PRG - 22 Feb 2015, 3:33 pm

RE: Customer Service thread - by Dan - 22 Feb 2015, 3:35 pm

Customer Service thread - by R852 PRG - 22 Feb 2015, 3:37 pm

RE: Customer Service thread - by Dan - 22 Feb 2015, 3:39 pm

RE: Customer Service thread - by R852 PRG - 20 Mar 2015, 6:09 pm

RE: Customer Service thread - by Michael - 31 Mar 2015, 8:41 pm

RE: Customer Service thread - by Andreos1 - 26 May 2015, 12:38 pm

Customer Service thread - by Adrian - 28 May 2015, 9:48 pm

RE: Customer Service thread - by Malarkey - 28 May 2015, 9:54 pm

RE: Customer Service thread - by S813 FVK - 28 May 2015, 10:15 pm

RE: Customer Service thread - by Davie - 28 May 2015, 10:30 pm

RE: Customer Service thread - by Jimmi - 02 Jun 2015, 8:34 pm

RE: Customer Service thread - by Andreos1 - 02 Jun 2015, 8:37 pm

RE: Customer Service thread - by Dan - 03 Jun 2015, 9:25 am

Customer Service thread - by Jimmi - 16 Jun 2015, 11:08 am

RE: Customer Service thread - by Adrian - 19 Jun 2015, 6:24 pm

RE: Customer Service thread - by Jimmi - 19 Jun 2015, 6:43 pm

Customer Service thread - by Adrian - 31 Jul 2015, 4:41 pm

RE: Customer Service thread - by S813 FVK - 11 Aug 2015, 6:51 pm

RE: Customer Service thread - by citaro5284 - 11 Aug 2015, 6:53 pm

RE: Customer Service thread - by S813 FVK - 11 Aug 2015, 6:54 pm

RE: Customer Service thread - by BusLoverMum - 11 Aug 2015, 6:59 pm

RE: Customer Service thread - by BusLoverMum - 11 Aug 2015, 6:57 pm

RE: Customer Service thread - by Adrian - 11 Aug 2015, 7:00 pm

RE: Customer Service thread - by BusLoverMum - 11 Aug 2015, 7:14 pm

RE: Customer Service thread - by Adrian - 11 Aug 2015, 7:17 pm

RE: Customer Service thread - by omnicity4659 - 13 Aug 2015, 1:09 pm

RE: Customer Service thread - by Adrian - 07 Sep 2015, 6:10 pm

RE: Customer Service thread - by Andreos1 - 07 Sep 2015, 7:55 pm

RE: Customer Service thread - by R852 PRG - 07 Sep 2015, 8:01 pm

RE: Customer Service thread - by northern156 - 07 Sep 2015, 9:04 pm

RE: Customer Service thread - by citaro5284 - 08 Sep 2015, 4:06 pm

RE: Customer Service thread - by omnicity4659 - 26 Nov 2015, 3:32 pm

RE: Customer Service thread - by BusLoverMum - 26 Nov 2015, 3:56 pm

RE: Customer Service thread - by omnicity4659 - 26 Nov 2015, 4:01 pm

RE: Customer Service thread - by BusLoverMum - 26 Nov 2015, 4:09 pm

RE: Customer Service thread - by omnicity4659 - 26 Nov 2015, 4:30 pm

RE: Customer Service thread - by Tom - 23 Dec 2016, 5:49 pm

RE: Customer Service thread - by Andreos1 - 23 Dec 2016, 7:27 pm

RE: Customer Service thread - by Tom - 23 Dec 2016, 8:34 pm

RE: Customer Service thread - by Andreos1 - 23 Dec 2016, 11:16 pm

RE: Customer Service thread - by Ambassador - 23 Dec 2016, 10:23 pm

RE: Customer Service thread - by Adrian - 24 Dec 2016, 11:23 am

RE: Customer Service thread - by Michael - 23 Dec 2016, 10:27 pm

RE: Customer Service thread - by Dan - 09 Apr 2017, 7:09 am

RE: Customer Service thread - by Andreos1 - 09 Apr 2017, 8:15 am

RE: Customer Service thread - by markydh - 09 Apr 2017, 12:19 pm

RE: Customer Service thread - by Adrian - 09 Apr 2017, 12:25 pm

RE: Customer Service thread - by James101 - 09 Apr 2017, 6:14 pm

RE: Customer Service thread - by Adrian - 09 Apr 2017, 7:52 pm

RE: Customer Service thread - by James101 - 09 Apr 2017, 7:56 pm

RE: Customer Service thread - by Adrian - 09 Apr 2017, 7:58 pm

RE: Customer Service thread - by Ambassador - 09 Apr 2017, 11:17 pm

RE: Customer Service thread - by LeeCalder - 10 Apr 2017, 6:19 am

RE: Customer Service thread - by Andreos1 - 10 Apr 2017, 8:55 am

RE: Customer Service thread - by Adrian - 10 Apr 2017, 9:32 am

RE: Customer Service thread - by Andreos1 - 10 Apr 2017, 9:40 am

RE: Customer Service thread - by markydh - 10 Apr 2017, 10:42 am

RE: Customer Service thread - by Andreos1 - 07 Dec 2017, 6:50 pm

RE: Customer Service thread - by Andreos1 - 28 Mar 2018, 5:45 pm

RE: Customer Service thread - by Chris 1 - 29 Mar 2018, 11:16 am

RE: Customer Service thread - by Andreos1 - 30 Mar 2018, 9:32 am

RE: Customer Service thread - by James101 - 30 Mar 2018, 9:39 pm

RE: Customer Service thread - by Andreos1 - 31 Mar 2018, 1:17 pm

RE: Customer Service thread - by Chris 1 - 04 Apr 2018, 12:16 pm

RE: Customer Service thread - by Andreos1 - 04 Apr 2018, 12:54 pm

RE: Customer Service thread - by Andreos1 - 12 Jul 2019, 5:36 pm

RE: Customer Service thread - by James101 - 24 Jul 2019, 9:30 pm

RE: Customer Service thread - by deanmachine - 24 Jul 2019, 10:41 pm

RE: Customer Service thread - by James101 - 24 Jul 2019, 11:02 pm

RE: Customer Service thread - by Adrian - 25 Jul 2019, 8:00 pm

RE: Customer Service thread - by Adrian - 16 Aug 2019, 6:46 pm

RE: Customer Service thread - by Andreos1 - 16 Aug 2019, 9:16 pm

RE: Customer Service thread - by Adrian - 24 Aug 2019, 8:59 pm

RE: Customer Service thread - by Tyne_Traveller - 25 Aug 2019, 8:38 am

RE: Customer Service thread - by Adrian - 25 Aug 2019, 3:26 pm

RE: Customer Service thread - by tyresmoke - 26 Aug 2019, 11:04 am

RE: Customer Service thread - by Andreos1 - 26 Aug 2019, 3:03 pm

RE: Customer Service thread - by Andreos1 - 23 Jun 2020, 8:05 pm

RE: Customer Service thread - by deanmachine - 30 Jul 2020, 7:05 pm

RE: Customer Service thread - by Andreos1 - 30 Jul 2020, 8:22 pm

RE: Customer Service thread - by tyresmoke - 30 Jul 2020, 7:38 pm

RE: Customer Service thread - by deanmachine - 30 Jul 2020, 8:17 pm

RE: Customer Service thread - by Rob44 - 31 Jul 2020, 10:40 am

RE: Customer Service thread - by Adrian - 14 Aug 2021, 1:22 pm

RE: Customer Service thread - by Adrian - 30 Mar 2022, 12:16 pm

RE: Customer Service thread - by streetdeckfan - 30 Mar 2022, 4:39 pm

RE: Complaint Stories - by Adrian - 18 Apr 2014, 8:23 pm