Customer Service thread
Customer Service thread
(01 Aug 2014, 12:26 pm)Dan If requested, on the grounds that it could assist determine how early a bus actually was, I'd imagine so?
If, let's say, the bus arrived back into the depot for 17:50 when it was actually due to terminate at Monkwearmouth, it would have clearly been very early... I don't know how much time the driver used to get from Monkwearmouth to Deptford, but if it was around 5 minutes, the driver should have been getting back at 17:55 rather than 17:50 in this example - and this would have been reflected by the fact the driver was operating early whilst in service. This is how it affects customers, and this is when they'd notice.
(01 Aug 2014, 12:26 pm)Dan If requested, on the grounds that it could assist determine how early a bus actually was, I'd imagine so?
If, let's say, the bus arrived back into the depot for 17:50 when it was actually due to terminate at Monkwearmouth, it would have clearly been very early... I don't know how much time the driver used to get from Monkwearmouth to Deptford, but if it was around 5 minutes, the driver should have been getting back at 17:55 rather than 17:50 in this example - and this would have been reflected by the fact the driver was operating early whilst in service. This is how it affects customers, and this is when they'd notice.
