Customer Service thread
Customer Service thread
(30 Dec 2014, 3:51 pm)mb134 Received a phone call this morning from Arriva concerning the complaint I sent at the start of the month. They basically said that if the bus was cold for the entire journey I should inform the driver. I'm sorry but, I'm sure they'll be just as cold? And me going up to them telling them this will probably just annoy them even more!
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Service Manager, Coatham Connect
(30 Dec 2014, 3:51 pm)mb134 Received a phone call this morning from Arriva concerning the complaint I sent at the start of the month. They basically said that if the bus was cold for the entire journey I should inform the driver. I'm sorry but, I'm sure they'll be just as cold? And me going up to them telling them this will probably just annoy them even more!
Forum Moderator | Let us know if you have any issues
Service Manager, Coatham Connect