What's annoying you today? V3

[Kuyoyo]

Well according to MoovManage, 5 are working......

That can be proved incorrect - 6043 is now not even showing it on my IPad. So, this one certainly doesn't have it working....

[roar]

Well I can see it is working, and the GPS on the wifi unit is working... just going along Sunderland Road now and 2 users are connected to it.

citaro5284 - How far can you go into the system, for example can you see how many devices are connected at any one time and can you see any id for the devices like IMEI numbers ect. I've always wondered if one of you  are sitting in the office thinking this bloke is on that bloody North East Bus forum again. I guess they must be some level of data protection involved but I would also think you would have a responsibility to making sure nothing untold is being viewed of downloaded.

[omnicity4659]

#snookered

[omnicity4659]

As you can see from a couple of my responses, we can see which vehicles are online, the amount of users per vehicle (need this to see if customers complain about it going slow, how many were on at the same time), last time it connected and since each unit has a GPS receiver, the location of the vehicle, the number of the SIM card installed and a basic summary usage - data downloaded/uploaded (either by bus or account wide)

We can set any limits we want, currently we have a 150mb daily limit and also we can block whatever sites we feel necessary.  We also have the ability to setup a landing page.  Most if not all of the other info is held by our supplier as part of the contract and SLA that was signed by Go Ahead.

#stalkingonNEB

[omnicity4659]

How much is 150MB?

It mustn't be a lot if I can use 500MB in three days.

[Dan]

How much is 150MB?

It mustn't be a lot if I can use 500MB in three days.

Enough to get a commuter through all of their e-mails while downloading images and other files when using Social Media.

Reset during the day to allow commuters to use 150MB on the morning and 150MB on the evening.

This is more than enough - it's not meant to be used for streaming movies and suchlike.

[Tom]

The Metro - a 41m wait for a train at Wallsend!
Ended up getting the bus.

[roar]

Enough to get a commuter through all of their e-mails while downloading images and other files when using Social Media.

Reset during the day to allow commuters to use 150MB on the morning and 150MB on the evening.

This is more than enough - it's not meant to be used for streaming movies and suchlike.

When you look at it as 300MB a day thats very good value for something that is free to the user.

[roar]

As you can see from a couple of my responses, we can see which vehicles are online, the amount of users per vehicle (need this to see if customers complain about it going slow, how many were on at the same time), last time it connected and since each unit has a GPS receiver, the location of the vehicle, the number of the SIM card installed and a basic summary usage - data downloaded/uploaded (either by bus or account wide)

We can set any limits we want, currently we have a 150mb daily limit and also we can block whatever sites we feel necessary.  We also have the ability to setup a landing page.  Most if not all of the other info is held by our supplier as part of the contract and SLA that was signed by Go Ahead.

If its not commercially sensitive information.......on average what is the total amount used over a year. Getting ready for the shock of you putting TBs and not GBs.

[mb134]

Just a follow on to the WiFi discussion, do GNE allow Spotify streaming on their WiFi, I've tried multiple times on ANE buses to no avail.

Also, in places with 4G such as routes in Newcastle, Sunderland etc. could operators allow YouTube access, as it wouldn't massively affect the speed would it?

[mb134]

No

But even with 4G there is still a data charge and a limit would still have to be applied, just you would reah your limit a lot quicker 

Ah okay, was just wondering if Arriva we're being a bit cautious, as it doesn't normally take too much of my mobile data, however it may be different over the WiFi 

Aye true, didn't really think about that side of it.

Also, do operators use one particular network provider? Just I've noticed that I seem to get good WiFi in places where my mobile data is good, and a bad connection in places that I get poor data. 

[mb134]

I think it is up to the Company, all of our mobile communications are with EE, so that is who provides ours.

Ah okay, going to take a guess that Arriva may be with Vodafone then!

Is there an option to get multiple providers, resulting in a better connection? 

[mb134]

Yes there is, but remember the more SIM cards you have, the chances are the more it will cost.  If you have a data package say for EE and also a one for Vodafone in the same bus, even if you split the package out, it would probably cost more if you add the package costs together from each provider.

Yeah I'd have expected it to cost more like, I was just thinking, especially for rural routes, if it would be better for operators to select the best two providers for the area the service goes to, and stick two SIM cards in. I know that when I get the X18 down from Berwick, the WiFi may as well not exist, and I'm sure at least one provider will have better coverage in some areas along the route.

Do the companies pay for each individual SIM card, just what happens if a vehicle is off the road?

[omnicity4659]

Word of advice.

It's the end of the world.

Don't go to Asda.

[omnicity4659]

I spent an hour in Asda to get 6 items.

20 minutes was in the checkout queue. Unbelievable.

[mb134]

I spent an hour in Asda to get 6 items.

20 minutes was in the checkout queue. Unbelievable.

Guessing you went to the Ashington one?

I was there this morning, getting some food before I made my way back home, was paying at the self service, and saw my bus (7524) turn up at the traffic lights, had to get down the travelator, ran across the road and still made it before it left, don't ask me how!

---

Yeah, you still get charged.  I guess it is not the providers fault the vehicle is VOR.

Yeah I guess, just seems like there should be some sort of deal/understanding in place.

[omnicity4659]

Guessing you went to the Ashington one?

I was there this morning, getting some food before I made my way back home, was paying at the self service, and saw my bus (7524) turn up at the traffic lights, had to get down the travelator, ran across the road and still made it before it left, don't ask me how!

There's stairs, you know
They want to sort them traffic lights out, twice now I've missed the bus because of them.

[mb134]

There's stairs, you know
They want to sort them traffic lights out, twice now I've missed the bus because of them.

Yeah, prefer the travelator  
I got there and the cars were stopped, so just ran for it... 

[R852 PRG]

The Saltwell Park Streetlite I boarded.

Was an alright bus in itself, but I was a bit annoyed that I mistakenly hopped on a 54 instead of a 53 on Market Street West...wound up getting a tour of Gateshead!

Not only that, a drunken Irishman was sat in front of me on the phone. That was hard to not listen to...

[omnicity4659]

The Saltwell Park Streetlite I boarded.

Was an alright bus in itself, but I was a bit annoyed that I mistakenly hopped on a 54 instead of a 53 on Market Street West...wound up getting a tour of Gateshead!

Not only that, a drunken Irishman was sat in front of me on the phone. That was hard to not listen to...

I don't believe it!

That would have been awful...