Reversing the decline in passenger numbers
Reversing the decline in passenger numbers
What happened to Metro Watch? It was meant to stop all that behaviour
https://youtu.be/G2Orlo-aumU?si=a_b-_nmzdT0nKa_S
(29 Dec 2023, 9:59 pm)Unber43 Went to the metro the other night, my friend drivers but hes at Uni (i still havent got around to getting a car but my commute is only 20 mins by bus so not bothered atm, but most of the time I get a lift) So I went to his and we decided to go to the Metro it was awful, absoutely awful, full of kids (yes not anything Buses can do about it) but what really was the turn off was the bus station, kids were running around throwing pop at each other (they should have been made to clean it up) shouting, screaming, fighting next to people walking, absoltuely no staff just some tape for the taped off areas (whcih did little to stop the vile youths).
And the bus back into the City Centre was awful, bell ringning none stop for no one to get off, kids screaming, no wonder peopel would rather use the car, even just a short hop, I think we will get an Uber next time.
Something needs to be done about this abhorant behaviour by vile youths if they want public transport to succeed, people have to feel safe using it, and if im being honest on an evening I do not.
(29 Dec 2023, 9:59 pm)Unber43 Went to the metro the other night, my friend drivers but hes at Uni (i still havent got around to getting a car but my commute is only 20 mins by bus so not bothered atm, but most of the time I get a lift) So I went to his and we decided to go to the Metro it was awful, absoutely awful, full of kids (yes not anything Buses can do about it) but what really was the turn off was the bus station, kids were running around throwing pop at each other (they should have been made to clean it up) shouting, screaming, fighting next to people walking, absoltuely no staff just some tape for the taped off areas (whcih did little to stop the vile youths).
And the bus back into the City Centre was awful, bell ringning none stop for no one to get off, kids screaming, no wonder peopel would rather use the car, even just a short hop, I think we will get an Uber next time.
Something needs to be done about this abhorant behaviour by vile youths if they want public transport to succeed, people have to feel safe using it, and if im being honest on an evening I do not.
https://www.bbc.co.uk/news/uk-england-ca...e-68093312
What price is there to keep communities alive?
Well tickle me with a feather.
'People tell survey that buses don't meet their needs' shocker.
https://www.ippr.org/media-office/stop-t...-says-ippr
(03 Apr 2024, 1:36 pm)Andreos1 Well tickle me with a feather.A pretty small sample size for my liking, perhaps one better suited to those terrible twins, Tim and Tom Dodds.
'People tell survey that buses don't meet their needs' shocker.
https://www.ippr.org/media-office/stop-t...-says-ippr
(03 Apr 2024, 1:36 pm)Andreos1 Well tickle me with a feather.A pretty small sample size for my liking, perhaps one better suited to those terrible twins, Tim and Tom Dodds.
'People tell survey that buses don't meet their needs' shocker.
https://www.ippr.org/media-office/stop-t...-says-ippr
Thought this may interest some on here. I attended an HR get together Cobalt .and here’s some summarised feedback (disclaimer I have no idea if this is shared with operators or not)
Majority of colleagues remain on hybrid with 1/2 days in office being the average norm. it was felt ticketing options didn’t really address this but acknowledged the new pricing was a positive in terms of day rovers.
Issues with the. 19 running early or observing the wrong stop, GCT also not accepting the Cobalt free travel zone (which covers the park essentially). Some speeding around the bus gate area was reported
Feedback that 22X is better served as a decker and colleagues prefer the morning run as the competing X39 has too many stops in comparison.
Feedback that the 22X terminus/waiting point at Market St isn’t convenient for other connections, could this be reviewed or the waiting time removed
Negative feedback on the admittedly limited use of single deckers on the X39 and general time keeping of the service, Quality of buses on the route was a sticking point but overwhelming positive comments about the drivers attitude and service on the service. Ambassador suggested a note was sent to GNE to relay this feedback around driving team
Reintroduction of the 16.38 service was positive but Stagecoach and GNE expresses are bunched together. Could timing be reviewed to provide a more stable regular express to town
90% of colleagues said they’d stay late or work longer to avoid using a non express bus to Newcastle.
Interior layout, WiFi and charge points was listed as a low priority
As I say, nothing new or astounding here but thought it might interest folk and we all know we love a coast road service on here
(11 Apr 2024, 8:48 pm)Ambassador Thought this may interest some on here. I attended an HR get together Cobalt .and here’s some summarised feedback (disclaimer I have no idea if this is shared with operators or not)
Majority of colleagues remain on hybrid with 1/2 days in office being the average norm. it was felt ticketing options didn’t really address this but acknowledged the new pricing was a positive in terms of day rovers.
Issues with the. 19 running early or observing the wrong stop, GCT also not accepting the Cobalt free travel zone (which covers the park essentially). Some speeding around the bus gate area was reported
Feedback that 22X is better served as a decker and colleagues prefer the morning run as the competing X39 has too many stops in comparison.
Feedback that the 22X terminus/waiting point at Market St isn’t convenient for other connections, could this be reviewed or the waiting time removed
Negative feedback on the admittedly limited use of single deckers on the X39 and general time keeping of the service, Quality of buses on the route was a sticking point but overwhelming positive comments about the drivers attitude and service on the service. Ambassador suggested a note was sent to GNE to relay this feedback around driving team
Reintroduction of the 16.38 service was positive but Stagecoach and GNE expresses are bunched together. Could timing be reviewed to provide a more stable regular express to town
90% of colleagues said they’d stay late or work longer to avoid using a non express bus to Newcastle.
Interior layout, WiFi and charge points was listed as a low priority
As I say, nothing new or astounding here but thought it might interest folk and we all know we love a coast road service on here
(11 Apr 2024, 8:48 pm)Ambassador Thought this may interest some on here. I attended an HR get together Cobalt .and here’s some summarised feedback (disclaimer I have no idea if this is shared with operators or not)
Majority of colleagues remain on hybrid with 1/2 days in office being the average norm. it was felt ticketing options didn’t really address this but acknowledged the new pricing was a positive in terms of day rovers.
Issues with the. 19 running early or observing the wrong stop, GCT also not accepting the Cobalt free travel zone (which covers the park essentially). Some speeding around the bus gate area was reported
Feedback that 22X is better served as a decker and colleagues prefer the morning run as the competing X39 has too many stops in comparison.
Feedback that the 22X terminus/waiting point at Market St isn’t convenient for other connections, could this be reviewed or the waiting time removed
Negative feedback on the admittedly limited use of single deckers on the X39 and general time keeping of the service, Quality of buses on the route was a sticking point but overwhelming positive comments about the drivers attitude and service on the service. Ambassador suggested a note was sent to GNE to relay this feedback around driving team
Reintroduction of the 16.38 service was positive but Stagecoach and GNE expresses are bunched together. Could timing be reviewed to provide a more stable regular express to town
90% of colleagues said they’d stay late or work longer to avoid using a non express bus to Newcastle.
Interior layout, WiFi and charge points was listed as a low priority
As I say, nothing new or astounding here but thought it might interest folk and we all know we love a coast road service on here
(11 Apr 2024, 8:48 pm)Ambassador Thought this may interest some on here. I attended an HR get together Cobalt .and here’s some summarised feedback (disclaimer I have no idea if this is shared with operators or not)
Majority of colleagues remain on hybrid with 1/2 days in office being the average norm. it was felt ticketing options didn’t really address this but acknowledged the new pricing was a positive in terms of day rovers.
Issues with the. 19 running early or observing the wrong stop, GCT also not accepting the Cobalt free travel zone (which covers the park essentially). Some speeding around the bus gate area was reported
Feedback that 22X is better served as a decker and colleagues prefer the morning run as the competing X39 has too many stops in comparison.
Feedback that the 22X terminus/waiting point at Market St isn’t convenient for other connections, could this be reviewed or the waiting time removed
Negative feedback on the admittedly limited use of single deckers on the X39 and general time keeping of the service, Quality of buses on the route was a sticking point but overwhelming positive comments about the drivers attitude and service on the service. Ambassador suggested a note was sent to GNE to relay this feedback around driving team
Reintroduction of the 16.38 service was positive but Stagecoach and GNE expresses are bunched together. Could timing be reviewed to provide a more stable regular express to town
90% of colleagues said they’d stay late or work longer to avoid using a non express bus to Newcastle.
Interior layout, WiFi and charge points was listed as a low priority
As I say, nothing new or astounding here but thought it might interest folk and we all know we love a coast road service on here
(11 Apr 2024, 8:48 pm)Ambassador Thought this may interest some on here. I attended an HR get together Cobalt .and here’s some summarised feedback (disclaimer I have no idea if this is shared with operators or not)
Majority of colleagues remain on hybrid with 1/2 days in office being the average norm. it was felt ticketing options didn’t really address this but acknowledged the new pricing was a positive in terms of day rovers.
Issues with the. 19 running early or observing the wrong stop, GCT also not accepting the Cobalt free travel zone (which covers the park essentially). Some speeding around the bus gate area was reported
Feedback that 22X is better served as a decker and colleagues prefer the morning run as the competing X39 has too many stops in comparison.
Feedback that the 22X terminus/waiting point at Market St isn’t convenient for other connections, could this be reviewed or the waiting time removed
Negative feedback on the admittedly limited use of single deckers on the X39 and general time keeping of the service, Quality of buses on the route was a sticking point but overwhelming positive comments about the drivers attitude and service on the service. Ambassador suggested a note was sent to GNE to relay this feedback around driving team
Reintroduction of the 16.38 service was positive but Stagecoach and GNE expresses are bunched together. Could timing be reviewed to provide a more stable regular express to town
90% of colleagues said they’d stay late or work longer to avoid using a non express bus to Newcastle.
Interior layout, WiFi and charge points was listed as a low priority
As I say, nothing new or astounding here but thought it might interest folk and we all know we love a coast road service on here
(11 Apr 2024, 9:36 pm)Storx Must admit, I'm still surprised there's not been more of a push to get a proper service to Northumberland Park (ie 22 extension).
It seems a much quicker and easier journey time, even if you had to change twice than pissing about at Market Street, Haymarket or wherever. Like Gateshead is only 23 minutes on the Metro to Gateshead, say a 10 minute interchange at Northumberland Park (if you had a 10 minute service), you're looking at 38 minutes. Much more competitive than a bus which gets stuck at Corner House etc.
Always seems a missed opportunity to me, the 19's at peak times when they used to be every 15 minutes always seemed quite busy whenever I seen them pulling in. Crazy how bad the connection is from the biggest business park in the UK to the Metro system is considering it's only a mile between them.
(11 Apr 2024, 9:36 pm)Storx Must admit, I'm still surprised there's not been more of a push to get a proper service to Northumberland Park (ie 22 extension).
It seems a much quicker and easier journey time, even if you had to change twice than pissing about at Market Street, Haymarket or wherever. Like Gateshead is only 23 minutes on the Metro to Gateshead, say a 10 minute interchange at Northumberland Park (if you had a 10 minute service), you're looking at 38 minutes. Much more competitive than a bus which gets stuck at Corner House etc.
Always seems a missed opportunity to me, the 19's at peak times when they used to be every 15 minutes always seemed quite busy whenever I seen them pulling in. Crazy how bad the connection is from the biggest business park in the UK to the Metro system is considering it's only a mile between them.
Potentially coming from S106 funding, a mate of Eldest Constantopolus and his parents, have recently moved in to a new property.
Unsure of the ins and outs, but I do know the mate is making use of a £100 travel voucher (may be Pop, may be GNE specific) to get to and from work.
He doesn't drive, but it will be interesting to see what impact this ticket has long-term for him and other residents on the estate.
(11 Apr 2024, 10:30 pm)Ambassador It did actually come up that the X39 used to operate to Gateshead. If it returned it has the air of a BSIP funding option to it..
The Metro is interesting, it barely came up tbh. Whether people are conditioned to bus transfers or just put off by the reputation or difficulty of getting to Northumberland park…
A northstar contracted e200 silver link to Northumberland park incoming…
(11 Apr 2024, 10:30 pm)Ambassador It did actually come up that the X39 used to operate to Gateshead. If it returned it has the air of a BSIP funding option to it..
The Metro is interesting, it barely came up tbh. Whether people are conditioned to bus transfers or just put off by the reputation or difficulty of getting to Northumberland park…
A northstar contracted e200 silver link to Northumberland park incoming…
https://www.gonortheast.co.uk/may-bank-h...and-31-may
May Bank Hol travel advice from Go North East
Get the 29 to Beamish....I mean it doesn't run on Sunday's or Bank Holidays but you can try....
https://www.bbc.co.uk/news/articles/clke3g03rljo
Just glanced over this. Will read/digest fully later.
(20 May 2024, 12:21 pm)Andreos1 https://www.bbc.co.uk/news/articles/clke3g03rljo
Just glanced over this. Will read/digest fully later.
(20 May 2024, 12:21 pm)Andreos1 https://www.bbc.co.uk/news/articles/clke3g03rljo
Just glanced over this. Will read/digest fully later.
(21 May 2024, 1:50 pm)Ambassador Interesting piece, whereas I'm supportive of a true public service, I still think putting competent people at the forefront is key.
(21 May 2024, 1:50 pm)Ambassador Interesting piece, whereas I'm supportive of a true public service, I still think putting competent people at the forefront is key.
(22 May 2024, 9:12 pm)mb134 100%.
Two of the largest operators in the region have Nigel Featham and John Rochford at the helm. We're seeing one of those operators let their standards slip to arguably their lowest ever point, while the other is suffering from a chronic staff shortage and hasn't met PVR for months (at this point it could be years). The worst part about that is that honestly it's hard to know which part of that statement applies to each operator, just to show the extent of the failings.
The industry needs new blood with fresh ideas, but also needs to be far more transparent. The public, who at this point are pretty much paying for these services to run anyway, deserve a far better service than the one currently being 'delivered'.
Essentially I don't think we can simply move to a system where the same old people are running the show, all you will get is a continuation of the public being treat with utter contempt.
(22 May 2024, 9:12 pm)mb134 100%.
Two of the largest operators in the region have Nigel Featham and John Rochford at the helm. We're seeing one of those operators let their standards slip to arguably their lowest ever point, while the other is suffering from a chronic staff shortage and hasn't met PVR for months (at this point it could be years). The worst part about that is that honestly it's hard to know which part of that statement applies to each operator, just to show the extent of the failings.
The industry needs new blood with fresh ideas, but also needs to be far more transparent. The public, who at this point are pretty much paying for these services to run anyway, deserve a far better service than the one currently being 'delivered'.
Essentially I don't think we can simply move to a system where the same old people are running the show, all you will get is a continuation of the public being treat with utter contempt.
(23 May 2024, 5:47 am)RobinHood John Rochford at the helm of Arriva? When did that happen?
(23 May 2024, 5:47 am)RobinHood John Rochford at the helm of Arriva? When did that happen?