Pricing
Pricing
(11 Sep 2014, 5:30 pm)Robert Think people seem to be forgetting that these zone tickets are day tickets that can be used on all services within those zones. They are not designed to be used as singles and returns...no wonder people are classing it as a rip off.
(11 Sep 2014, 5:30 pm)Tom Parking is free though. So 20p cheaper using the car.
ANE are a lot cheaper than GNE in some instances, as I think a return on the X1/X2 from Newcastle to Middlesbrough was £6.50, although it takes 30 minutes longer.
(11 Sep 2014, 5:30 pm)Robert Think people seem to be forgetting that these zone tickets are day tickets that can be used on all services within those zones. They are not designed to be used as singles and returns...no wonder people are classing it as a rip off.
(11 Sep 2014, 5:30 pm)Tom Parking is free though. So 20p cheaper using the car.
ANE are a lot cheaper than GNE in some instances, as I think a return on the X1/X2 from Newcastle to Middlesbrough was £6.50, although it takes 30 minutes longer.
(11 Sep 2014, 5:34 pm)Dan Exactly, and the return fares are not a lot cheaper than the day tickets so that more and more customers fork out the extra pennies. Arriva North East certainly do this too.
Parking is free? Depends where you go, how long you're staying there, etc... In a lot of places, it's not free.
Despite the cheaper fares, the X2 (connecting for the X1) is still quieter than the Tyne Tees Xpress! Go North East must be doing something right, eh?
(11 Sep 2014, 5:34 pm)Dan Exactly, and the return fares are not a lot cheaper than the day tickets so that more and more customers fork out the extra pennies. Arriva North East certainly do this too.
Parking is free? Depends where you go, how long you're staying there, etc... In a lot of places, it's not free.
Despite the cheaper fares, the X2 (connecting for the X1) is still quieter than the Tyne Tees Xpress! Go North East must be doing something right, eh?
(11 Sep 2014, 5:30 pm)Tom Parking is free though. So 20p cheaper using the car.
ANE are a lot cheaper than GNE in some instances, as I think a return on the X1/X2 from Newcastle to Middlesbrough was £6.50, although it takes 30 minutes longer.
(11 Sep 2014, 5:30 pm)Tom Parking is free though. So 20p cheaper using the car.
ANE are a lot cheaper than GNE in some instances, as I think a return on the X1/X2 from Newcastle to Middlesbrough was £6.50, although it takes 30 minutes longer.
(11 Sep 2014, 5:35 pm)Tom Arriva often charge the same on there services.
A return on the TTX is £7.70.
(11 Sep 2014, 5:37 pm)cbma06 don't forget it you go by car, then you have to purchase the car, MOT and service the car, insurance for the car, and the cost of Petrol.
go by bus then you only have to pay the fare.
(11 Sep 2014, 5:35 pm)Tom Arriva often charge the same on there services.
A return on the TTX is £7.70.
(11 Sep 2014, 5:37 pm)cbma06 don't forget it you go by car, then you have to purchase the car, MOT and service the car, insurance for the car, and the cost of Petrol.
go by bus then you only have to pay the fare.
(11 Sep 2014, 5:27 pm)Dan 19 miles - costing £3.35 - using the same figures as above.
Accounting for the return journey, plus the cost of parking, the £7.90 day ticket still works out at much better value.
(11 Sep 2014, 5:27 pm)Dan 19 miles - costing £3.35 - using the same figures as above.
Accounting for the return journey, plus the cost of parking, the £7.90 day ticket still works out at much better value.
(11 Sep 2014, 5:34 pm)Dan Despite the cheaper fares, the X2 (connecting for the X1) is still quieter than the Tyne Tees Xpress! Go North East must be doing something right, eh?
(11 Sep 2014, 5:34 pm)Dan Despite the cheaper fares, the X2 (connecting for the X1) is still quieter than the Tyne Tees Xpress! Go North East must be doing something right, eh?
(11 Sep 2014, 5:37 pm)NEBCD Malarkey And it would even better Value if that £1.70 was knocked off due to Marginally serving the Red Zone, I honestly wouldn't be that bothered if was say 30p, but £1.70 is just overly excessive in my opinion, clearly it has a massive effect on the Profits that the TTX makes also, no doubt there other Examples across the Region with other Services, here's hoping QCS is put in place Next Month.
(11 Sep 2014, 5:37 pm)NEBCD Malarkey And it would even better Value if that £1.70 was knocked off due to Marginally serving the Red Zone, I honestly wouldn't be that bothered if was say 30p, but £1.70 is just overly excessive in my opinion, clearly it has a massive effect on the Profits that the TTX makes also, no doubt there other Examples across the Region with other Services, here's hoping QCS is put in place Next Month.
(11 Sep 2014, 5:37 pm)NEBCD Malarkey And it would even better Value if that £1.70 was knocked off due to Marginally serving the Red Zone, I honestly wouldn't be that bothered if was say 30p, but £1.70 is just overly excessive in my opinion, clearly it has a massive effect on the Profits that the TTX makes also, no doubt there other Examples across the Region with other Services, here's hoping QCS is put in place Next Month.
(11 Sep 2014, 5:37 pm)NEBCD Malarkey And it would even better Value if that £1.70 was knocked off due to Marginally serving the Red Zone, I honestly wouldn't be that bothered if was say 30p, but £1.70 is just overly excessive in my opinion, clearly it has a massive effect on the Profits that the TTX makes also, no doubt there other Examples across the Region with other Services, here's hoping QCS is put in place Next Month.
(11 Sep 2014, 5:37 pm)NEBCD Malarkey And it would even better Value if that £1.70 was knocked off due to Marginally serving the Red Zone, I honestly wouldn't be that bothered if was say 30p, but £1.70 is just overly excessive in my opinion, clearly it has a massive effect on the Profits that the TTX makes also, no doubt there other Examples across the Region with other Services, here's hoping QCS is put in place Next Month.
(11 Sep 2014, 5:39 pm)Jimmi That's probably because the X1/X2 takes 50 minutes longer, how tight would you have to be to sit on that for that much longer.
(11 Sep 2014, 5:43 pm)cbma06 Im supporting the QCS, but even if their do say yes towards the scheme, then its still going to take a few years before it all starts off and the X9/X10 will be staying with GNE control and not be under the QCS.
(11 Sep 2014, 5:37 pm)NEBCD Malarkey And it would even better Value if that £1.70 was knocked off due to Marginally serving the Red Zone, I honestly wouldn't be that bothered if was say 30p, but £1.70 is just overly excessive in my opinion, clearly it has a massive effect on the Profits that the TTX makes also, no doubt there other Examples across the Region with other Services, here's hoping QCS is put in place Next Month.
(11 Sep 2014, 5:39 pm)Jimmi That's probably because the X1/X2 takes 50 minutes longer, how tight would you have to be to sit on that for that much longer.
(11 Sep 2014, 5:43 pm)cbma06 Im supporting the QCS, but even if their do say yes towards the scheme, then its still going to take a few years before it all starts off and the X9/X10 will be staying with GNE control and not be under the QCS.
(11 Sep 2014, 5:13 pm)Dan Yes - you regularly quote that line sarcastically when something could be perceived as slightly confusing, with regards to pricing, zonal structures, etc. An antonym of 'simple' is 'confusing' or 'complicated', hence my posts.
In this instance, it is simple; nothing is confusing, nor complicated.
(11 Sep 2014, 5:37 pm)NEBCD Malarkey And it would even better Value if that £1.70 was knocked off due to Marginally serving the Red Zone, I honestly wouldn't be that bothered if was say 30p, but £1.70 is just overly excessive in my opinion, clearly it has a massive effect on the Profits that the TTX makes also, no doubt there other Examples across the Region with other Services, here's hoping QCS is put in place Next Month.
(11 Sep 2014, 5:13 pm)Dan Yes - you regularly quote that line sarcastically when something could be perceived as slightly confusing, with regards to pricing, zonal structures, etc. An antonym of 'simple' is 'confusing' or 'complicated', hence my posts.
In this instance, it is simple; nothing is confusing, nor complicated.
(11 Sep 2014, 5:37 pm)NEBCD Malarkey And it would even better Value if that £1.70 was knocked off due to Marginally serving the Red Zone, I honestly wouldn't be that bothered if was say 30p, but £1.70 is just overly excessive in my opinion, clearly it has a massive effect on the Profits that the TTX makes also, no doubt there other Examples across the Region with other Services, here's hoping QCS is put in place Next Month.
The whole consensus of this thread has been to argue whether Go North East's tickets are value for money or not, with the majority being negative, even though I'd argue this shouldn't be the case. It's the same with other positive experiences, whether it be a positive Customer Services experience, a positive journey, whatever... We always remember the bad things, but very rarely discuss the good things. We've had very few examples of pricing "anonomles" from other operators, but that's usually the case anyway...
This has led to posts in the past which have directly said that the ticketing system is complex (/complicated/confusing), whilst others have merely given examples of a price and why they disagree with it, where the lines 'I don't get how', 'I don't understand why' and similar have often been used.
Adam seemed confused as to why passengers were being 'done out of £1.70', even though they aren't, due to the fact there is a stop at Testo's Roundabout near Boldon which is in the Red Zone and this consequently means that passengers have to pay for tickets which go through all three zones.
You used this as an opportunity to quote a line Go North East has done in the past: 'simplified pricing structures'. By my 'anaylsis', I have concluded that this was most definitely a tongue in cheek remark which reflects the opinions you've demonstrated throughout this thread. The BuzzFare model, as a whole, is successful and not particularly confusing at all. Granted, it is not as simple as standard flat fare systems which other operators have in place, but Go North East couldn't do this due to the vast array of services which they operate that are of a different nature. Whilst delivering value for money in a lot of cases (just see the few posts from yesterday in which I detailed how a three zone BuzzFare is indeed value for money when compared against the car), the model can and does deliver profits to the company.
(11 Sep 2014, 3:30 pm)NEBCD Malarkey Has anybody else realized that when buying a Day Ticket on the X9/X10 that your been done out of £1.70, merely due to the fact that those Services serve Testos Roundabout which is in the Red Zone, In reality it should only be £6.20 rather than £7.90 as the few Occasions I have used the Service it hasn't stopped there at all, Was checking how many Zones there were along the route as I am considering going to the Stockton Depot Open Day on the 28th, GNE's Profits must be High on the TTX as a Result.
(11 Sep 2014, 3:30 pm)NEBCD Malarkey Has anybody else realized that when buying a Day Ticket on the X9/X10 that your been done out of £1.70, merely due to the fact that those Services serve Testos Roundabout which is in the Red Zone, In reality it should only be £6.20 rather than £7.90 as the few Occasions I have used the Service it hasn't stopped there at all, Was checking how many Zones there were along the route as I am considering going to the Stockton Depot Open Day on the 28th, GNE's Profits must be High on the TTX as a Result.
(11 Sep 2014, 5:30 pm)Tom Parking is free though. So 20p cheaper using the car.
ANE are a lot cheaper than GNE in some instances, as I think a return on the X1/X2 from Newcastle to Middlesbrough was £6.50, although it takes 30 minutes longer.
(11 Sep 2014, 5:30 pm)Tom Parking is free though. So 20p cheaper using the car.
ANE are a lot cheaper than GNE in some instances, as I think a return on the X1/X2 from Newcastle to Middlesbrough was £6.50, although it takes 30 minutes longer.
(12 Sep 2014, 8:51 am)GuyParkRoyal I have been on the X10 when it has left the A19 at the Nissan turn off and gone via Washington towards the Black Bull at Wardley.due to traffic delays near testos. So the bus has not even gone in to the red zone but customers were charged the £1.70 extra.
If GNE want to charge this £1.70 for just touching the red zone then they need to play fait and refund the £1.70 when they divert via Washington.
(12 Sep 2014, 8:51 am)GuyParkRoyal I have been on the X10 when it has left the A19 at the Nissan turn off and gone via Washington towards the Black Bull at Wardley.due to traffic delays near testos. So the bus has not even gone in to the red zone but customers were charged the £1.70 extra.
If GNE want to charge this £1.70 for just touching the red zone then they need to play fait and refund the £1.70 when they divert via Washington.
Jayne Cuskern Go North East
15 hrs ·
Please can you let me know how much it is to get the bus from dale view gardens crawcrook to Ryton as I have always paid £1.50 but now the drivers are saying its £2 and only £1.50 from the lambs arms seems a huge jump sd they are on the same road? ??
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Sharon Dixon likes this.
Jayne Cuskern I've been in touch with them a few times they always say its £ 1.50 but the 10b class that stop as Prudhoe which is the problem that's why I need something solid to show the drivers as they didn't believe ne when I said gne had said
Like · Reply · 52 mins
Go North East Sorry, I'm afraid this is due to the structure of the fare stages. It's £2 on the 10B and £1.50 on the 10A. It's £1.50 from the Lambs Arms on either service.
Like · 39 mins
Sharon Dixon This is not right, totally unjustified. The HEXHAM 10 bus did the same journey past our area yet we did not pay to go to Prudhoe on the 10. The machines need changing.. the fare stage has always been to the end of our village even on the 10b. You give us a bus we need to pay more to use than one of your other buses.
Like · 29 mins
Jayne Cuskern But why does the fare stage change at the lambs surely it should be the first stop in the village / county
Like · 1 · 29 mins
Go North East I can certainly pass your suggestion onto our commercial team for consideration when the fare structures are next reviewed.
Like · 26 mins
Jayne Cuskern Should we not have been informed when the fare stage was moved from dale view to the lambs?
Like · 24 mins
Sharon Dixon The truth is that the fare stage has not changed and should not need reviewing. It is an oversight when they changed the route surely.
Like · 10 mins · Edited
- [url=https://www.facebook.com/sharon.dixon.5201?fref=ufi]
Sharon Dixon Can you pass it on to the commercial team today as a matter of urgency.. how can you justify having two prices for the same journey. We need them to realise there has been an error. It is probably very easy to sort out.
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Interesting discussion on GNE's Facebook page about two bus services charging two different sets of fares from the same bus stop.
Of course, we've seen discussions like this before regarding differing fares on services between Newcastle/Gateshead and Wrekenton.
The difference in this example is that such fare anomalies are occurring on the same family of services - in this case services 10A and 10B.
Jayne Cuskern Go North East
15 hrs ·
Please can you let me know how much it is to get the bus from dale view gardens crawcrook to Ryton as I have always paid £1.50 but now the drivers are saying its £2 and only £1.50 from the lambs arms seems a huge jump sd they are on the same road? ??
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- [/url]
Top Comments
Sharon Dixon likes this.
Jayne Cuskern I've been in touch with them a few times they always say its £ 1.50 but the 10b class that stop as Prudhoe which is the problem that's why I need something solid to show the drivers as they didn't believe ne when I said gne had said
Like · Reply · 52 mins
Go North East Sorry, I'm afraid this is due to the structure of the fare stages. It's £2 on the 10B and £1.50 on the 10A. It's £1.50 from the Lambs Arms on either service.
Like · 39 mins
Sharon Dixon This is not right, totally unjustified. The HEXHAM 10 bus did the same journey past our area yet we did not pay to go to Prudhoe on the 10. The machines need changing.. the fare stage has always been to the end of our village even on the 10b. You give us a bus we need to pay more to use than one of your other buses.
Like · 29 mins
Jayne Cuskern But why does the fare stage change at the lambs surely it should be the first stop in the village / county
Like · 1 · 29 mins
Go North East I can certainly pass your suggestion onto our commercial team for consideration when the fare structures are next reviewed.
Like · 26 mins
Jayne Cuskern Should we not have been informed when the fare stage was moved from dale view to the lambs?
Like · 24 mins
Sharon Dixon The truth is that the fare stage has not changed and should not need reviewing. It is an oversight when they changed the route surely.
Like · 10 mins · Edited
- [url=https://www.facebook.com/sharon.dixon.5201?fref=ufi]
Sharon Dixon Can you pass it on to the commercial team today as a matter of urgency.. how can you justify having two prices for the same journey. We need them to realise there has been an error. It is probably very easy to sort out.
Like ·
(03 Nov 2014, 10:16 am)AdamY Interesting discussion on GNE's Facebook page about two bus services charging two different sets of fares from the same bus stop.Not overly familiar with the routes, but does the route differ any? From the customers journeys between Daleview Gardens Crawcrook & Ryton Do both 10A/10B follow exactly the same route? If they do then it's a disgrace that two different prices are charged.
Of course, we've seen discussions like this before regarding differing fares on services between Newcastle/Gateshead and Wrekenton.
The difference in this example is that such fare anomalies are occurring on the same family of services - in this case services 10A and 10B.
(03 Nov 2014, 10:16 am)AdamY Interesting discussion on GNE's Facebook page about two bus services charging two different sets of fares from the same bus stop.Not overly familiar with the routes, but does the route differ any? From the customers journeys between Daleview Gardens Crawcrook & Ryton Do both 10A/10B follow exactly the same route? If they do then it's a disgrace that two different prices are charged.
Of course, we've seen discussions like this before regarding differing fares on services between Newcastle/Gateshead and Wrekenton.
The difference in this example is that such fare anomalies are occurring on the same family of services - in this case services 10A and 10B.