T&A Day Rover & Explorer. Go North East & Arriva
T&A Day Rover & Explorer. Go North East & Arriva
So I got on the 21 at Gateshead today heading towards Newcastle and showed my £12,70 Explorer ticket to the driver for him to say "Its not valid on here. Its only valid on Arriva buses" I said no it's valid on here as well and he said no it isn't so I gave up trying to tell him
This annoys me to the fact why can't Arriva & GNE accept the T&W Day Rover & Explorer tickets as they both sell them. Its stated on the website "Valid on all Go North East, Arriva & Stagecoach buses". So why do they keep not letting you on. Now this is just probably a one off bus it does get annoying. However I wanted to ask why can't the T&W Day Rover & Explorer be scanned on each other buses if they accept them. Arriva & GNE accept each other tickets on the 306/7/8/9 as I bought a week tickets on the gne bus and it was scanned perfectly fine on them but Explorer & T&W Day Rover can't. I really hope something is done about this. Would save a lot of time and drivers stop being dic£s about it
Ignore the fact the fourm says T&A Day Rover
(11 Jul 2023, 10:47 am)Busu284 So I got on the 21 at Gateshead today heading towards Newcastle and showed my £12,70 Explorer ticket to the driver for him to say "Its not valid on here. Its only valid on Arriva buses" I said no it's valid on here as well and he said no it isn't so I gave up trying to tell him
This annoys me to the fact why can't Arriva & GNE accept the T&W Day Rover & Explorer tickets as they both sell them. Its stated on the website "Valid on all Go North East, Arriva & Stagecoach buses". So why do they keep not letting you on. Now this is just probably a one off bus it does get annoying. However I wanted to ask why can't the T&W Day Rover & Explorer be scanned on each other buses if they accept them. Arriva & GNE accept each other tickets on the 306/7/8/9 as I bought a week tickets on the gne bus and it was scanned perfectly fine on them but Explorer & T&W Day Rover can't. I really hope something is done about this. Would save a lot of time and drivers stop being dic£s about it
Ignore the fact the fourm says T&A Day Rover
(11 Jul 2023, 10:47 am)Busu284 So I got on the 21 at Gateshead today heading towards Newcastle and showed my £12,70 Explorer ticket to the driver for him to say "Its not valid on here. Its only valid on Arriva buses" I said no it's valid on here as well and he said no it isn't so I gave up trying to tell him
This annoys me to the fact why can't Arriva & GNE accept the T&W Day Rover & Explorer tickets as they both sell them. Its stated on the website "Valid on all Go North East, Arriva & Stagecoach buses". So why do they keep not letting you on. Now this is just probably a one off bus it does get annoying. However I wanted to ask why can't the T&W Day Rover & Explorer be scanned on each other buses if they accept them. Arriva & GNE accept each other tickets on the 306/7/8/9 as I bought a week tickets on the gne bus and it was scanned perfectly fine on them but Explorer & T&W Day Rover can't. I really hope something is done about this. Would save a lot of time and drivers stop being dic£s about it
Ignore the fact the fourm says T&A Day Rover
(11 Jul 2023, 10:47 am)Busu284 So I got on the 21 at Gateshead today heading towards Newcastle and showed my £12,70 Explorer ticket to the driver for him to say "Its not valid on here. Its only valid on Arriva buses" I said no it's valid on here as well and he said no it isn't so I gave up trying to tell him
This annoys me to the fact why can't Arriva & GNE accept the T&W Day Rover & Explorer tickets as they both sell them. Its stated on the website "Valid on all Go North East, Arriva & Stagecoach buses". So why do they keep not letting you on. Now this is just probably a one off bus it does get annoying. However I wanted to ask why can't the T&W Day Rover & Explorer be scanned on each other buses if they accept them. Arriva & GNE accept each other tickets on the 306/7/8/9 as I bought a week tickets on the gne bus and it was scanned perfectly fine on them but Explorer & T&W Day Rover can't. I really hope something is done about this. Would save a lot of time and drivers stop being dic£s about it
Ignore the fact the fourm says T&A Day Rover
(11 Jul 2023, 10:47 am)Busu284 So I got on the 21 at Gateshead today heading towards Newcastle and showed my £12,70 Explorer ticket to the driver for him to say "Its not valid on here. Its only valid on Arriva buses" I said no it's valid on here as well and he said no it isn't so I gave up trying to tell him
This annoys me to the fact why can't Arriva & GNE accept the T&W Day Rover & Explorer tickets as they both sell them. Its stated on the website "Valid on all Go North East, Arriva & Stagecoach buses". So why do they keep not letting you on. Now this is just probably a one off bus it does get annoying. However I wanted to ask why can't the T&W Day Rover & Explorer be scanned on each other buses if they accept them. Arriva & GNE accept each other tickets on the 306/7/8/9 as I bought a week tickets on the gne bus and it was scanned perfectly fine on them but Explorer & T&W Day Rover can't. I really hope something is done about this. Would save a lot of time and drivers stop being dic£s about it
Ignore the fact the fourm says T&A Day Rover
(11 Jul 2023, 11:10 am)citaro5284 And I dont think the problem is just in the North East either.
I bought a All York ticket on a First vehicle and was nearly refused when I tried to use it on an East Yorkshire vehicle.
(11 Jul 2023, 11:10 am)citaro5284 And I dont think the problem is just in the North East either.
I bought a All York ticket on a First vehicle and was nearly refused when I tried to use it on an East Yorkshire vehicle.
(11 Jul 2023, 12:59 pm)Busu284 He let is on and said. Next time use the Arriva bus as we don't accept them
(11 Jul 2023, 12:59 pm)Busu284 He let is on and said. Next time use the Arriva bus as we don't accept them
(11 Jul 2023, 10:47 am)Busu284 So I got on the 21 at Gateshead today heading towards Newcastle and showed my £12,70 Explorer ticket to the driver for him to say "Its not valid on here. Its only valid on Arriva buses" I said no it's valid on here as well and he said no it isn't so I gave up trying to tell him
This annoys me to the fact why can't Arriva & GNE accept the T&W Day Rover & Explorer tickets as they both sell them. Its stated on the website "Valid on all Go North East, Arriva & Stagecoach buses". So why do they keep not letting you on. Now this is just probably a one off bus it does get annoying. However I wanted to ask why can't the T&W Day Rover & Explorer be scanned on each other buses if they accept them. Arriva & GNE accept each other tickets on the 306/7/8/9 as I bought a week tickets on the gne bus and it was scanned perfectly fine on them but Explorer & T&W Day Rover can't. I really hope something is done about this. Would save a lot of time and drivers stop being dic£s about it
Ignore the fact the fourm says T&A Day Rover
(11 Jul 2023, 10:47 am)Busu284 So I got on the 21 at Gateshead today heading towards Newcastle and showed my £12,70 Explorer ticket to the driver for him to say "Its not valid on here. Its only valid on Arriva buses" I said no it's valid on here as well and he said no it isn't so I gave up trying to tell him
This annoys me to the fact why can't Arriva & GNE accept the T&W Day Rover & Explorer tickets as they both sell them. Its stated on the website "Valid on all Go North East, Arriva & Stagecoach buses". So why do they keep not letting you on. Now this is just probably a one off bus it does get annoying. However I wanted to ask why can't the T&W Day Rover & Explorer be scanned on each other buses if they accept them. Arriva & GNE accept each other tickets on the 306/7/8/9 as I bought a week tickets on the gne bus and it was scanned perfectly fine on them but Explorer & T&W Day Rover can't. I really hope something is done about this. Would save a lot of time and drivers stop being dic£s about it
Ignore the fact the fourm says T&A Day Rover
(11 Jul 2023, 11:10 am)citaro5284 And I dont think the problem is just in the North East either.
I bought a All York ticket on a First vehicle and was nearly refused when I tried to use it on an East Yorkshire vehicle.
(11 Jul 2023, 11:10 am)citaro5284 And I dont think the problem is just in the North East either.
I bought a All York ticket on a First vehicle and was nearly refused when I tried to use it on an East Yorkshire vehicle.
(11 Jul 2023, 2:26 pm)Adrian I'd report the instance to their customer services, as it's clearly a training issue.
I use Day Rovers all the time in Tyne and Wear, and it's rare I get any grief from a driver/inspector of another company, even though I'm showing them a ticket purchased on the GNE app. Teesside on an Explorer can be a bit different and normally Arriva drivers insist you try and scan it (even though it'll never work!), but wave you on after that.
Unless it's the last bus of the day or an ultra low frequency, I wouldn't recommend doing as Streetdeckfan suggests and sitting down anyway, unless you like confrontation from other customers. Instead, politely ask that they check or offer to show them the ticket description on an app or the company website. If they're having none of it, get off, wait for the next one and report it to the operator.
(11 Jul 2023, 2:26 pm)Adrian I'd report the instance to their customer services, as it's clearly a training issue.
I use Day Rovers all the time in Tyne and Wear, and it's rare I get any grief from a driver/inspector of another company, even though I'm showing them a ticket purchased on the GNE app. Teesside on an Explorer can be a bit different and normally Arriva drivers insist you try and scan it (even though it'll never work!), but wave you on after that.
Unless it's the last bus of the day or an ultra low frequency, I wouldn't recommend doing as Streetdeckfan suggests and sitting down anyway, unless you like confrontation from other customers. Instead, politely ask that they check or offer to show them the ticket description on an app or the company website. If they're having none of it, get off, wait for the next one and report it to the operator.
(11 Jul 2023, 4:13 pm)mb134 I appreciate it's different for operators without radios, but with GNE surely the driver can quickly radio the infamous SDC and confirm the validity of the ticket?
(11 Jul 2023, 4:13 pm)mb134 I appreciate it's different for operators without radios, but with GNE surely the driver can quickly radio the infamous SDC and confirm the validity of the ticket?
(11 Jul 2023, 2:26 pm)Adrian Unless it's the last bus of the day or an ultra low frequency, I wouldn't recommend doing as Streetdeckfan suggests and sitting down anyway, unless you like confrontation from other customers. Instead, politely ask that they check or offer to show them the ticket description on an app or the company website. If they're having none of it, get off, wait for the next one and report it to the operator.
(11 Jul 2023, 2:26 pm)Adrian Unless it's the last bus of the day or an ultra low frequency, I wouldn't recommend doing as Streetdeckfan suggests and sitting down anyway, unless you like confrontation from other customers. Instead, politely ask that they check or offer to show them the ticket description on an app or the company website. If they're having none of it, get off, wait for the next one and report it to the operator.
(11 Jul 2023, 4:32 pm)Adrian Suppose it depends how stubborn the driver is going to be. If they don't accept reasoning by you showing them the information, then it'd say it's highly unlikely they'll even attempt to radio in.
(11 Jul 2023, 4:56 pm)streetdeckfan If it was a new or obscure ticket, then fair enough, but I'd say the Explorer is a fairly well known and established ticket at this point.
(11 Jul 2023, 4:32 pm)Adrian Suppose it depends how stubborn the driver is going to be. If they don't accept reasoning by you showing them the information, then it'd say it's highly unlikely they'll even attempt to radio in.
(11 Jul 2023, 4:56 pm)streetdeckfan If it was a new or obscure ticket, then fair enough, but I'd say the Explorer is a fairly well known and established ticket at this point.
Instead of blaming the driver's we should be looking at the reason why the tickets can't be scanned on each other's machines imo. Hopefully it's something that's sorted with the new tickets but I have my doubts.
It doesn't help the Metro barriers don't have QR Code readers either which would help matters or the ability to print QR codes.
(11 Jul 2023, 5:16 pm)Storx Instead of blaming the driver's we should be looking at the reason why the tickets can't be scanned on each other's machines imo. Hopefully it's something that's sorted with the new tickets but I have my doubts.It's simple enough as the 306 to 309 accept each other tickets when scanned so can't see why the Day Rover & Explorer can't do the same
It doesn't help the Metro barriers don't have QR Code readers either which would help matters or the ability to print QR codes.
(11 Jul 2023, 5:16 pm)Storx Instead of blaming the driver's we should be looking at the reason why the tickets can't be scanned on each other's machines imo. Hopefully it's something that's sorted with the new tickets but I have my doubts.It's simple enough as the 306 to 309 accept each other tickets when scanned so can't see why the Day Rover & Explorer can't do the same
It doesn't help the Metro barriers don't have QR Code readers either which would help matters or the ability to print QR codes.
(11 Jul 2023, 5:16 pm)Storx Instead of blaming the driver's we should be looking at the reason why the tickets can't be scanned on each other's machines imo. Hopefully it's something that's sorted with the new tickets but I have my doubts.
It doesn't help the Metro barriers don't have QR Code readers either which would help matters or the ability to print QR codes.
(11 Jul 2023, 5:16 pm)Storx Instead of blaming the driver's we should be looking at the reason why the tickets can't be scanned on each other's machines imo. Hopefully it's something that's sorted with the new tickets but I have my doubts.
It doesn't help the Metro barriers don't have QR Code readers either which would help matters or the ability to print QR codes.
(11 Jul 2023, 7:07 pm)Thomas12 That’s a fair point, but some drivers are rude and confrontational - it’s almost like they’re seeking an argument.
A genuine mistake or misunderstanding isn’t an issue I’d say, especially when the ticketing in the North East is so complicated. But the way some drivers behave isn’t acceptable.
(11 Jul 2023, 7:07 pm)Thomas12 That’s a fair point, but some drivers are rude and confrontational - it’s almost like they’re seeking an argument.
A genuine mistake or misunderstanding isn’t an issue I’d say, especially when the ticketing in the North East is so complicated. But the way some drivers behave isn’t acceptable.
(11 Jul 2023, 7:31 pm)streetdeckfan Like I say, since the driver shortage started the quality of drivers has gone right down hill.
Gone are the days of the #cannyGNEdriver, they seem to have just hired a load arrogant know-it-alls to fill the gaps all the gaps of the decent drivers that left.
(11 Jul 2023, 7:31 pm)streetdeckfan Like I say, since the driver shortage started the quality of drivers has gone right down hill.
Gone are the days of the #cannyGNEdriver, they seem to have just hired a load arrogant know-it-alls to fill the gaps all the gaps of the decent drivers that left.
(11 Jul 2023, 5:16 pm)Storx Instead of blaming the driver's we should be looking at the reason why the tickets can't be scanned on each other's machines imo. Hopefully it's something that's sorted with the new tickets but I have my doubts.
It doesn't help the Metro barriers don't have QR Code readers either which would help matters or the ability to print QR codes.
(11 Jul 2023, 5:16 pm)Storx Instead of blaming the driver's we should be looking at the reason why the tickets can't be scanned on each other's machines imo. Hopefully it's something that's sorted with the new tickets but I have my doubts.
It doesn't help the Metro barriers don't have QR Code readers either which would help matters or the ability to print QR codes.