T&A Day Rover & Explorer. Go North East & Arriva
T&A Day Rover & Explorer. Go North East & Arriva
I genuinely genuinely give up trying with this new ticket. Hell it be a lot easier if they just kept the £9.10 ticket seems to be less confusing. Here's how it's went this morning
Me "can I have the T&W Day Rover the £6 one
Driver "what's that I've not heard of this"
Me "it's the T&W Day Rover its the new £6 one"
Driver "9.10 that's the only one I can find (spends 5 minutes looking for a ticket)
Me "just give me a single to Whitley Bay"
Like this ticket has been around a month and apparently the £9.10 is still on the ticket machines. I genuinely give up at this point trying. The amount of times I've asked for the ticket and drivers somehow struggled to find it annoys me. They can find the £9 10 one but not thr £6 one. I'm not even gonna try buying the £6.80 as that isn't even marked as being an explorer ticket
(30 Nov 2023, 9:43 am)Aaron21 I genuinely genuinely give up trying with this new ticket. Hell it be a lot easier if they just kept the £9.10 ticket seems to be less confusing. Here's how it's went this morning
Me "can I have the T&W Day Rover the £6 one
Driver "what's that I've not heard of this"
Me "it's the T&W Day Rover its the new £6 one"
Driver "9.10 that's the only one I can find (spends 5 minutes looking for a ticket)
Me "just give me a single to Whitley Bay"
Like this ticket has been around a month and apparently the £9.10 is still on the ticket machines. I genuinely give up at this point trying. The amount of times I've asked for the ticket and drivers somehow struggled to find it annoys me. They can find the £9 10 one but not thr £6 one. I'm not even gonna try buying the £6.80 as that isn't even marked as being an explorer ticket
(30 Nov 2023, 9:43 am)Aaron21 I genuinely genuinely give up trying with this new ticket. Hell it be a lot easier if they just kept the £9.10 ticket seems to be less confusing. Here's how it's went this morning
Me "can I have the T&W Day Rover the £6 one
Driver "what's that I've not heard of this"
Me "it's the T&W Day Rover its the new £6 one"
Driver "9.10 that's the only one I can find (spends 5 minutes looking for a ticket)
Me "just give me a single to Whitley Bay"
Like this ticket has been around a month and apparently the £9.10 is still on the ticket machines. I genuinely give up at this point trying. The amount of times I've asked for the ticket and drivers somehow struggled to find it annoys me. They can find the £9 10 one but not thr £6 one. I'm not even gonna try buying the £6.80 as that isn't even marked as being an explorer ticket
They're not Explorer / Day Rover tickets. They're Transport North East tickets. They'll not be finding them as they'll be looking under the Network One menu which has about 50 tickets in it. I haven't asked for them but the ticket types are:
Transport North East All Zones (£6.80)
Transport North East T&W (£6.00)
Transport North East Northumberland (£5.00)
Transport North East Durham County (£4.00)
(30 Nov 2023, 9:51 am)Storx They're not Explorer / Day Rover tickets. They're Transport North East tickets. They'll not be finding them as they'll be looking under the Network One menu which has about 50 tickets in it. I haven't asked for them but the ticket types are:
Transport North East All Zones (£6.80)
Transport North East T&W (£6.00)
Transport North East Northumberland (£5.00)
Transport North East Durham County (£4.00)
(30 Nov 2023, 9:51 am)Storx They're not Explorer / Day Rover tickets. They're Transport North East tickets. They'll not be finding them as they'll be looking under the Network One menu which has about 50 tickets in it. I haven't asked for them but the ticket types are:
Transport North East All Zones (£6.80)
Transport North East T&W (£6.00)
Transport North East Northumberland (£5.00)
Transport North East Durham County (£4.00)
(30 Nov 2023, 9:43 am)Aaron21 I genuinely genuinely give up trying with this new ticket. Hell it be a lot easier if they just kept the £9.10 ticket seems to be less confusing. Here's how it's went this morning
Me "can I have the T&W Day Rover the £6 one
Driver "what's that I've not heard of this"
Me "it's the T&W Day Rover its the new £6 one"
Driver "9.10 that's the only one I can find (spends 5 minutes looking for a ticket)
Me "just give me a single to Whitley Bay"
Like this ticket has been around a month and apparently the £9.10 is still on the ticket machines. I genuinely give up at this point trying. The amount of times I've asked for the ticket and drivers somehow struggled to find it annoys me. They can find the £9 10 one but not thr £6 one. I'm not even gonna try buying the £6.80 as that isn't even marked as being an explorer ticket
(30 Nov 2023, 9:43 am)Aaron21 I genuinely genuinely give up trying with this new ticket. Hell it be a lot easier if they just kept the £9.10 ticket seems to be less confusing. Here's how it's went this morning
Me "can I have the T&W Day Rover the £6 one
Driver "what's that I've not heard of this"
Me "it's the T&W Day Rover its the new £6 one"
Driver "9.10 that's the only one I can find (spends 5 minutes looking for a ticket)
Me "just give me a single to Whitley Bay"
Like this ticket has been around a month and apparently the £9.10 is still on the ticket machines. I genuinely give up at this point trying. The amount of times I've asked for the ticket and drivers somehow struggled to find it annoys me. They can find the £9 10 one but not thr £6 one. I'm not even gonna try buying the £6.80 as that isn't even marked as being an explorer ticket
(30 Nov 2023, 9:55 am)Adrian I don't think it's helped having two products (at least known) with the same name, but nor do I understand why they'd still have the Network One Day Rover on the ticket machine? It doesn't offer anything additional nor serve a different area to the TNE T&W Day Rover. It'd stop customers being overcharged, if nothing else.I've just said "Can I have the Transport North East T&W Day Rover" and he gave me it
You may find it offers more clarity if you mention 'Transport North East', but I find it easier to buy tickets on the GNE app to be honest. At least you're in control of finding and buying the ticket, and the QR scans work on Arriva buses too. Although I found that a bit hit and miss in the first week.
(30 Nov 2023, 9:55 am)Adrian I don't think it's helped having two products (at least known) with the same name, but nor do I understand why they'd still have the Network One Day Rover on the ticket machine? It doesn't offer anything additional nor serve a different area to the TNE T&W Day Rover. It'd stop customers being overcharged, if nothing else.I've just said "Can I have the Transport North East T&W Day Rover" and he gave me it
You may find it offers more clarity if you mention 'Transport North East', but I find it easier to buy tickets on the GNE app to be honest. At least you're in control of finding and buying the ticket, and the QR scans work on Arriva buses too. Although I found that a bit hit and miss in the first week.
(30 Nov 2023, 9:54 am)Aaron21 I've said T&W day rover I always say £6 after cause I did it with the £9.10 as well.
(30 Nov 2023, 9:54 am)Aaron21 I've said T&W day rover I always say £6 after cause I did it with the £9.10 as well.
(30 Nov 2023, 9:43 am)Aaron21 I genuinely genuinely give up trying with this new ticket. Hell it be a lot easier if they just kept the £9.10 ticket seems to be less confusing. Here's how it's went this morning
Me "can I have the T&W Day Rover the £6 one
Driver "what's that I've not heard of this"
Me "it's the T&W Day Rover its the new £6 one"
Driver "9.10 that's the only one I can find (spends 5 minutes looking for a ticket)
Me "just give me a single to Whitley Bay"
Like this ticket has been around a month and apparently the £9.10 is still on the ticket machines. I genuinely give up at this point trying. The amount of times I've asked for the ticket and drivers somehow struggled to find it annoys me. They can find the £9 10 one but not thr £6 one. I'm not even gonna try buying the £6.80 as that isn't even marked as being an explorer ticket
(30 Nov 2023, 9:43 am)Aaron21 I genuinely genuinely give up trying with this new ticket. Hell it be a lot easier if they just kept the £9.10 ticket seems to be less confusing. Here's how it's went this morning
Me "can I have the T&W Day Rover the £6 one
Driver "what's that I've not heard of this"
Me "it's the T&W Day Rover its the new £6 one"
Driver "9.10 that's the only one I can find (spends 5 minutes looking for a ticket)
Me "just give me a single to Whitley Bay"
Like this ticket has been around a month and apparently the £9.10 is still on the ticket machines. I genuinely give up at this point trying. The amount of times I've asked for the ticket and drivers somehow struggled to find it annoys me. They can find the £9 10 one but not thr £6 one. I'm not even gonna try buying the £6.80 as that isn't even marked as being an explorer ticket
(23 Dec 2023, 7:54 am)MetrolineGA1511 I'm shocked then that the £9.10 ticket and others at the old prices have not been withdrawn from the range on the ticket machines.
We can always print or show them the webpage with the Transport North East prices.
(23 Dec 2023, 7:54 am)MetrolineGA1511 I'm shocked then that the £9.10 ticket and others at the old prices have not been withdrawn from the range on the ticket machines.
We can always print or show them the webpage with the Transport North East prices.
(23 Dec 2023, 8:21 am)Rob44 On a aide note i bout the T&W one on the 52 yesterday without a problem and it actually scanned on the arriva 45 service too!. Shame i had to wait ages for Metro barrier people to stop talking about Christmas to let me through the gates at gateshead!!Exactly the same for me last week. Bought it on Arriva, scanned fine on GNE but nearly missed the Metro as I had to stand and wait so long for the Metro staff to stop chatting and actually notice the queue of us waiting impatiently at the barriers.
(23 Dec 2023, 8:21 am)Rob44 On a aide note i bout the T&W one on the 52 yesterday without a problem and it actually scanned on the arriva 45 service too!. Shame i had to wait ages for Metro barrier people to stop talking about Christmas to let me through the gates at gateshead!!Exactly the same for me last week. Bought it on Arriva, scanned fine on GNE but nearly missed the Metro as I had to stand and wait so long for the Metro staff to stop chatting and actually notice the queue of us waiting impatiently at the barriers.
The day tickets are nice and convenient, but when will GNE pull their finger out their proverbial and get round to installing Tap on Tap off on the whole fleet, and make it interoperable with Arriva's, which should be possible as they use the same system.
It feels so backwards having to ask the driver for a ticket or even get out my phone to scan an app.
(24 Dec 2023, 9:37 am)streetdeckfan The day tickets are nice and convenient, but when will GNE pull their finger out their proverbial and get round to installing Tap on Tap off on the whole fleet, and make it interoperable with Arriva's, which should be possible as they use the same system.
It feels so backwards having to ask the driver for a ticket or even get out my phone to scan an app.
(24 Dec 2023, 9:37 am)streetdeckfan The day tickets are nice and convenient, but when will GNE pull their finger out their proverbial and get round to installing Tap on Tap off on the whole fleet, and make it interoperable with Arriva's, which should be possible as they use the same system.
It feels so backwards having to ask the driver for a ticket or even get out my phone to scan an app.
(24 Dec 2023, 10:36 am)Rob44 We have network one tickets for years though which are multi operator and always have been.
(24 Dec 2023, 10:36 am)Rob44 We have network one tickets for years though which are multi operator and always have been.
(24 Dec 2023, 9:37 am)streetdeckfan The day tickets are nice and convenient, but when will GNE pull their finger out their proverbial and get round to installing Tap on Tap off on the whole fleet, and make it interoperable with Arriva's, which should be possible as they use the same system.
It feels so backwards having to ask the driver for a ticket or even get out my phone to scan an app.
(24 Dec 2023, 9:37 am)streetdeckfan The day tickets are nice and convenient, but when will GNE pull their finger out their proverbial and get round to installing Tap on Tap off on the whole fleet, and make it interoperable with Arriva's, which should be possible as they use the same system.
It feels so backwards having to ask the driver for a ticket or even get out my phone to scan an app.
(07 Jan 2024, 10:07 am)MetrolineGA1511 I admit I feel much happier with paper tickets, even acquired by contactless card, than tap on/tap off.
The latter means having to use our card loads of times rather than just once. There is also a greater risk of us forgetting to tap off or - much worse - someone stealing our card as we are getting off the bus.
(07 Jan 2024, 10:07 am)MetrolineGA1511 I admit I feel much happier with paper tickets, even acquired by contactless card, than tap on/tap off.
The latter means having to use our card loads of times rather than just once. There is also a greater risk of us forgetting to tap off or - much worse - someone stealing our card as we are getting off the bus.
I like to stare blankly at a puzzle game on my iPad, in the morning, while working my way through a bucket of strong coffee, and I've had ads for these tickets popping up, this week.
